Frequently asked questions

Will I find all-inclusive options at Rio Serrano Hotel + Spa?
Rio Serrano Hotel + Spa has all inclusive rates that come with all meals included.
Is free cancellation available at Rio Serrano Hotel + Spa?
Rio Serrano Hotel + Spa offers free cancellation on some room rates. If you’d like to learn more, review the cancellation policy on Orbitz.
What can I see within easy reach of Rio Serrano Hotel + Spa?
Based on positive ratings, guests enjoy the hotel’s location in Torres del Paine, and it’s within a short 6-minute walk of Serrano River. Torres del Paine National Park is also within a driving distance of 2.3 mi.
Is parking available on site at Rio Serrano Hotel + Spa?
Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking and free RV/bus/truck parking are also available.
Is there a spa at Rio Serrano Hotel + Spa?
KOLAF is the hotel’s spa and services include body wraps, mani/pedis, and facials.
Does Rio Serrano Hotel + Spa have a casino on the premises?
No, Rio Serrano Hotel + Spa doesn’t have a casino.
Will I find an indoor pool at Rio Serrano Hotel + Spa?
Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.
What amenities will couples enjoy at Rio Serrano Hotel + Spa?
This riverfront hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.
Does Rio Serrano Hotel + Spa have a hot tub?
No, but guests can enjoy a steam room at this hotel.
Does Rio Serrano Hotel + Spa have a restaurant that serves breakfast?
Yes, Rio Serrano Hotel + Spa serves free buffet breakfast at Kaienk Restaurant each morning.
Will Rio Serrano Hotel + Spa allow pets to stay for free?
No, pets and service animals aren’t allowed at Rio Serrano Hotel + Spa.
Does Rio Serrano Hotel + Spa have connecting rooms?
No, this hotel doesn’t feature connecting guestrooms.
Are there rooms with balconies that I can book at Rio Serrano Hotel + Spa?
Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or mountain views.
Does Rio Serrano Hotel + Spa have a wedding venue on site?
If you plan to exchange vows during your trip, consider the wedding services available at Rio Serrano Hotel + Spa.