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Best Western Plus The Charles Hotel

3.0 star property
Riverfront hotel with free breakfast and fitness center

Choose dates to view prices

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk
Property amenity
Exterior
Coffee service
Lobby
Reviews
7.8

Good

Popular amenities

  • Breakfast included
  • Gym
  • Pool
  • Pet friendlyPet friendlyPet friendly
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1425 South 5th Street, St. Charles, MO, 63301
  • Popular LocationAmeristar Casino St. Charles10 min walk
  • Popular LocationSt Charles Convention Center14 min walk
  • Popular LocationLindenwood University3 min drive
  • AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)10 min drive

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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2/10 Very Good
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

8.6/10 Very Good
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

8.4/10 Very Good
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.7/10 Good
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Pool
Comfort Suites St Charles - St Louis
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Parking included
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8.4 out of 10, Very Good, (676)
The price is $134
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$154 total
includes taxes & fees
Jun 20 - Jun 21
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About the neighborhood

St. Charles

Best Western Plus The Charles Hotel is a short stroll from Ameristar Casino St. Charles and Historic Main Street. This 133-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Ameristar Casino St. Charles - 10 min walk
  • Historic Main Street - 11 min walk
  • St Charles Convention Center - 14 min walk
  • Lindenwood University - 3 min drive
  • Hollywood Casino Amphitheatre - 4 min drive

Getting around

  • Kirkwood Station - 22 min drive
  • The nearest major airports are:<br />St. Louis Lambert Intl. Airport (STL): 11-min drive, 7.9 mi/12.7 km<br /> St. Louis, MO (SUS-Spirit of St. Louis): 21-min drive, 17 mi/27.4 km<br /> <p>The preferred airport is St. Louis Lambert Intl. Airport (STL). </p>

Restaurants

  • Texas Roadhouse - 5 min walk
  • McDonald's - 4 min walk
  • Starbucks - 5 min walk
  • Cracker Barrel - 15 min walk
  • Amerisports Bar & Grill - 12 min walk

About this property

Best Western Plus The Charles Hotel

Riverfront hotel with free breakfast and fitness center
At Best Western Plus The Charles Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

What's there to do around Best Western Plus The Charles Hotel?

Guests enjoy the hotel's location in St. Charles based on their ratings, and it's a short 10-minute walk from Ameristar Casino St. Charles and also 11 minutes on foot from Historic Main Street. You'll also find Hollywood Casino Amphitheatre and Hollywood Casino within a short drive.

How much does it cost to stay at Best Western Plus The Charles Hotel?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus The Charles Hotel on Jun 23, 2024 start from $102.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus The Charles Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does Best Western Plus The Charles Hotel feature a casino at the property?

No, Best Western Plus The Charles Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus The Charles Hotel?

Yes, this hotel has an indoor pool.

Is Best Western Plus The Charles Hotel good for couples?

Amenities that appeal to couples at this riverfront hotel include a pillowtop mattress as well as an indoor pool and free breakfast.

Are there hot tubs at Best Western Plus The Charles Hotel?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western Plus The Charles Hotel have a restaurant with a breakfast menu?

Yes, Best Western Plus The Charles Hotel serves free buffet breakfast at Dennys each morning.

Does Best Western Plus The Charles Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Plus The Charles Hotel for a fee of USD 25 per pet, per night.

Are there connecting rooms at Best Western Plus The Charles Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Plus The Charles Hotel?

The closest major airport to Best Western Plus The Charles Hotel is St. Louis Lambert Intl. Airport (STL), which is 7.9 mi away (11 minutes by car). Another top airport is St. Louis, MO (SUS-Spirit of St. Louis), which is located 17 mi away (21-minute drive).

Are there rooms with balconies at Best Western Plus The Charles Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus The Charles Hotel.

Best Western Plus The Charles Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1005 reviews" "
Rating 8 - Good. 285 out of 1005 reviews" "
Rating 6 - Okay. 153 out of 1005 reviews" "
Rating 4 - Poor. 88 out of 1005 reviews" "
Rating 2 - Terrible. 74 out of 1005 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Celsa, Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there with 2 kids and the stuff was great with them. Would stay there again.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was very dirty. The coffee, water machines and breakfast were great.
Stayed 1 night in Feb 2024

10/10 Excellent

Kaydeem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay at Best Western. You will enjoy the experience.
Stayed 1 night in Feb 2024

10/10 Excellent

ALLEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom
Toilet sat to low to the floor. Bad toilet flush valve. Would not shut off all the way after filling back up
Stayed 2 nights in Feb 2024

8/10 Good

Lorenzo

Stayed 1 night in Feb 2024

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Eewww
Hard bed, smelly room, crazy low toilets and generally run down.
Stayed 3 nights in Feb 2024

8/10 Good

MICHAEL

Business traveler
Liked: Staff & service, amenities
This in an older property kept in good condition. Hotel is clean with friendly staff. Excellent daily breakfast. Excellent location in St. Charles and close to everything. Downside: The furniture inside the rooms (i.e chairs, desk, etc) are very old and needs to be replaced.
Stayed 5 nights in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff also easy to get to
Stayed 1 night in Feb 2024

8/10 Good

Jacqueline

Traveled with family and small children, Traveled with group
Everything was great: we were only staying one night and had no issues. Overall could probably use some updates but it wasn’t anything that truly bugged us or caused an issue!
Stayed 1 night in Jan 2024