MainStay Suites

2.0 star property
Aparthotel in Springfield with 24-hour business center and 24-hour front desk

Choose dates to view prices

Photo gallery for MainStay Suites

Lobby
Gazebo
Front of property
Premium bedding, blackout drapes, iron/ironing board, free WiFi
Premium bedding, blackout drapes, iron/ironing board, free WiFi
Reviews
7.4

Good

Popular amenities

  • Free WiFi
  • KitchenKitchenKitchen
  • Pet friendlyPet friendlyPet friendly
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • 24/7 front desk24/7 front desk24/7 front desk
  • LaundryLaundryLaundry

Explore the area

Map
1550 E Raynell Pl, Springfield, MO, 65804
  • Popular LocationBattlefield Mall3 min walk
  • Popular LocationLester E. Cox Medical Center South3 min drive
  • Popular LocationBass Pro Shops Outdoor World5 min drive
  • AirportSpringfield, MO (SGF-Springfield-Branson National)25 min drive

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Room options

Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 1 bathroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

About the neighborhood

Springfield

Located within a 5-minute walk of Battlefield Mall, MainStay Suites is within a 15-minute stroll of Clarke Surgical Center. This 80-room aparthotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Battlefield Mall - 3 min walk
  • Mercy Hospital Springfield - 3 min drive
  • Lester E. Cox Medical Center South - 3 min drive
  • Bass Pro Shops Outdoor World - 5 min drive
  • Wonders of Wildlife Museum & Aquarium - 6 min drive

Getting around

  • The preferred airport is Springfield-Branson National Airport (SGF): 25-min drive, 21.2 mi/34.2 km.

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Food Court - ‬7 min walk
  • ‪Storming Crab - ‬10 min walk
  • ‪Olive Garden - ‬9 min walk
  • ‪Pizza Ranch - ‬8 min walk

About this property

Entire place

MainStay Suites

Aparthotel in Springfield with 24-hour business center and 24-hour front desk
Guests of MainStay Suites enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include express check-in, express check-out, and a terrace.
Each apartment is air-conditioned and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. A TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free local calls, and an ironing board. Housekeeping is available on request.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children's games

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Ice maker
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Coffee and tea in common areas

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • TV in common areas
  • TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business center

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • 2 pets total (up to 10 lbs per pet)
  • Fee: USD 10 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: USD 10 per day

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Safe at front desk
  • Vending machine

Location highlights

  • In a shopping district
  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 floors
  • 80 units
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from May 14 2024 to September 30 2024 (completion date subject to change).
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night, plus a deposit of USD 10.00 per day
  • Dogs only
  • 2 total (10 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 10.00 per day
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arbor Suites
Arbor Suites Mall
Arbor Suites Mall Condo
Arbor Suites Mall Condo Springfield
Arbor Suites Mall Springfield
Arbor Hotel Springfield
Arbor Suites At The Mall Hotel Springfield
Arbor Suites at the Mall
MainStay Suites Aparthotel
MainStay Suites Springfield
MainStay Suites Aparthotel Springfield

Frequently asked questions

Is a free cancellation option available at MainStay Suites?

MainStay Suites offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see close to MainStay Suites?

Based on positive ratings, guests enjoy the aparthotel's location in Springfield, and it's just steps from Battlefield Mall. You'll also find Bass Pro Shops Outdoor World and Wonders of Wildlife Museum & Aquarium within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Does MainStay Suites feature a casino on the premises?

No, MainStay Suites doesn't have a casino.

Will I find an indoor pool at MainStay Suites?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about Arbor Suites at the Mall?

Amenities that appeal to couples at this aparthotel include a kitchen, premium bedding, and free Internet access.

Does Arbor Suites at the Mall have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does MainStay Suites have a restaurant with a breakfast menu?

MainStay Suites offers breakfast for a surcharge though there is no restaurant.

Will MainStay Suites allow pets to stay for free?

Although they can't stay for free, dogs are welcome at MainStay Suites for a fee of USD 10 per pet, per night. A deposit of USD 10.00 per day is collected.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How close is the airport from MainStay Suites?

The closest major airport to MainStay Suites is Springfield-Branson National Airport (SGF), which is 21.2 mi away (25 minutes by car).

Can I book a room with a balcony at Arbor Suites at the Mall?

No, at Arbor Suites at the Mall, there aren't any apartments that list a balcony.

MainStay Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 675 out of 2126 reviews" "
Rating 8 - Good. 677 out of 2126 reviews" "
Rating 6 - Okay. 318 out of 2126 reviews" "
Rating 4 - Poor. 204 out of 2126 reviews" "
Rating 2 - Terrible. 252 out of 2126 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing property!! So clean and fresh and it felt like a being in an apartment. It sleeps at least 4 adults 2 kids. (We had the two king beds and the pullout couch) plus it had a full sized refrigerator and a stove and dishwasher!! Separate bathrooms between the upstairs bedroom and the downstairs bedroom made it nice too. Plus the blackout curtains were great!! 10/10!!!
Stayed 1 night in May 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Rick

Traveled with family
Disliked: Cleanliness, room comfort
I didn't want to review this great space
Truly a great space with lots of potential! Beds definitely need to be replaced! Love the wood burning fireplace! Love the ice maker in the full sized refrigerator and spacious kitchen. Big bathroom with right height toilet was great. Roaches were a bigger problem! We were reimbursed for the roach spray. I'd love to stay again after the remodeling.
Stayed 3 nights in Feb 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities
Terrible we had roaches in our room. It was dirty. Got a refund ad left the property
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Could do better…could do worse
Current undergoing much needed renovations. Should significantly improve the rooms. No problems at all with the service/staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Stanley

Liked: Cleanliness, property conditions & facilities
Cool place to stay
Stayed 2 nights in Feb 2024

6/10 Okay

Jon

Traveled with group
Liked: Amenities
Disliked: Cleanliness
Moldy food was left in the microwave upon check in, very clearly been there for a while.

6/10 Okay

Debra

Traveled with family
It was very clean. The only thing was there was no toilet tissue in the restroom. The front desk was very prompt to bring us some. Also no towels in the too
Stayed 2 nights in Feb 2024

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, property conditions & facilities
Affordable, pleasant staff. Part of the property is being remodeled... Convenient to medical mile, shopping, south springfield in general. Fireplace, patio, simple chalet appearance. Have stayed there before, and probably will again. Having a full kitchen and sofa makes it a nice space to come back and crash in the afternoon or evening while in town.
Stayed 2 nights in Feb 2024

4/10 Poor

Heileann

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The counters were dirty and the room smell bad
Stayed 2 nights in Feb 2024