Excellent venue and staff! We went in the offseason which was amazing as we missed the large crowds and the weather was perfect. The hotel itself, was beautiful, clean, and has some of the best views on the island. The caldera was perfectly centered and you could see nearby Fira as well. The location was great as it's right on the walking path and close to the main road for easy taxi drop off and pick up. It's also in a quiet area that is only a short downhill walk to Fira. The staff was fantastic! Small but extremely helpful with anything we asked (luggage, massages, taxi's, closing times, restaurant recommendations, etc.). Everyone was eager to help and seemed genuinely committed to making our stay as comfortable and enjoyable. as possible. The breakfast and dinner were great as well. We highly recommmend the Ira Hotel and will definitely be staying there whenever we return to beautiful Santorini.