Overall I got a good rate for the two nights. I would rate this hotel as average.
After my first night, the lock was already broken, didn't want to get another room because of the staff was being rude. It could be better, and also my partner feels like they are being watched here, so it definitely not comfortable staying here.
Pay a few extra bucks and stay elsewhere. Trash everywhere, mold smells, dumpy over all. Strong sense this is a half-way house for many.
They are pet friendly so that’s always a plus
Terrible property, shady long term residents.
Nothing unique, first room, toilet wouldn't flush, they moved us to another room, dirty floors, no carpet. Noisey migrant workers, kept us up all night our last 3 nights there, migrants would not listen to the management, so I called the sherrifs the last 2 nights there. REMOVE THAT HOTEL!!! Never again!!!
The property was close to the highway and food . Beds were good . What I didn’t like was the property asked for a security deposit and luckily I had it . When I enter the room it had a smell of muskiness. And there was things that needed to be fixed there was a spot on the floor that was damaged . Looks like a chair cut into the floor . Bath tub had two spots the looked like it was chipped or worn bad . And the worse thing I found was a hair in my wash rag and was only one in the bathroom for a room for 2 people. But luckily I was able to get a couple clean right away.
La very very unclean
This place has really gone downhill
Furniture in the room was in good condition and the linens were fresh. I can tell they are trying but the room was not very clean and the a/c unit has not been cleaned in a very long time.
Although listed as non-smoking, the room smelled like smoke. We found the door to the room was wide open after we got the keys, so we ended up with a lot of mosquitos and flies in the room. Poor service - only one towel for 4 guests. The place is extremely dated and is falling apart. Would have gone elsewhere and lost money if it wasn't almost midnight and we were exhausted. Will absolutely never stay again.
N/A
clean and convenient
Quiet and good price
Room was not clean, the dresser drawers had dirt in them, looked like blood stains on the comforter. Heater/ AC didn’t work. Front desk Staff was friendly and responsive, but otherwise not a great place to stay.
Veterans Memorial Park is within 2 miles (3 km) of Red Roof Inn Rochester - Henrietta while other popular attractions such as Marketplace Mall are within 3 miles (5 km). This 108-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include free long-distance calls, free local calls, and safes.
Red Roof Inn Rochester - Henrietta features free WiFi in public areas, coffee in a common area, and express check-in. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include express check-out, a vending machine, and an ATM.
Overall I got a good rate for the two nights. I would rate this hotel as average.
After my first night, the lock was already broken, didn't want to get another room because of the staff was being rude. It could be better, and also my partner feels like they are being watched here, so it definitely not comfortable staying here.
Pay a few extra bucks and stay elsewhere. Trash everywhere, mold smells, dumpy over all. Strong sense this is a half-way house for many.
They are pet friendly so that’s always a plus
Terrible property, shady long term residents.
Nothing unique, first room, toilet wouldn't flush, they moved us to another room, dirty floors, no carpet. Noisey migrant workers, kept us up all night our last 3 nights there, migrants would not listen to the management, so I called the sherrifs the last 2 nights there. REMOVE THAT HOTEL!!! Never again!!!
We are very sorry to hear this and are looking into it to make sure this doesn't happen again in the future!
The property was close to the highway and food . Beds were good . What I didn’t like was the property asked for a security deposit and luckily I had it . When I enter the room it had a smell of muskiness. And there was things that needed to be fixed there was a spot on the floor that was damaged . Looks like a chair cut into the floor . Bath tub had two spots the looked like it was chipped or worn bad . And the worse thing I found was a hair in my wash rag and was only one in the bathroom for a room for 2 people. But luckily I was able to get a couple clean right away.
Thanks for your response. We assure you to give our best in future too. Warm regards.
good morning Carissa Thank you for being our esteemed guest.