Loved the facilities and the decor. Very comfortable room. Had a hiccup with checking in that was a bit difficult to resolve due to communication issues. Manager was helpful but front desk worker was not really listening to us or to manager, which caused us to go in circles. Essentially, my sister and I both reserved rooms separately, and the front desk accidentally gave her my room. No big deal. It was presented initially as one of us not having a reservation, then I was asked to call my sister (even though I explained multiple times what our different names were). It was a bit exhausting but ultimately fine. We were given a card with the concierge phone number and told to call any time. We did call, and no one answered or called us back. The bed in the room did not have a fitted bottom sheet, just a flat sheet with a flat sheet on top. Certainly not a big deal, but a bit odd. We did have a drink in the bar, and the bar staff was extremely friendly and accommodating. Overall an acceptable experience, but a little disappointing on communication. Would consider staying again given better interactions with staff.