Owned by East Indians which spells smell and they don’t care. Price was ok. Parking ok. Was suppose to get three nights with orbitz but somehow only paid for two nights. The hotel had me go through them charging me $45 more. My fault.
There was hair and nail clippings in the bath. The sink wouldn’t drain. It was just messy and gross!
The first room the heat and TV didn't work. The 2nd room everything worked. Best points: Hot breakfast, clean, no bugs, toilet flushed well.
Friendly, pool is warm, and our rooms are spacious. Bathrooms are small and a bit dated.
We showed up and the hotel was not clean, the AC had black mold. The walls were grimy and looked like it was falling apart. We had to request a refund and leave minutes after arriving.
Friendly staff. Coffee maker in room broken and ice machines were broken. Breakfast was good
Broken tiles, unfriendly people, Clerk was high. cigarette smell in a non-smoking room. The toilet paper holder was broken. The refrigerator wasn't working. Broken lighting in the room. Even the phone didn't work to call the front desk. The room service menu was sticky, as if something spilled on it, and wasn't clean.
Pros- Good breakfast with variety. Good service. He upgraded our room to a suite for free. Cons- 3 elevators but only one worked, which made people cram in over the max safe capacity of 5 people or wait a long time. Pool isn’t heated. Very disappointing. Room smelled like old carpet.
AC not fully working
The breakfast was really good. They had a good variety.
Clean, friendly, and a nice property off the interstate. Sometimes that doesn’t happen with the type of location.
Room was clean and neat. Facility is a bit shabby though.
Needs a good makeover and no evidence of concern for covid.
Very nice rooms and comfortable beds for the price. Elevators had a bit of a problem while we were there. The basketball players that were staying there were a bit noisy through the night.
Noisey and dirty. Staff was overwhelmed. Breakfast was stale and the bar noise was more than annoying.
Pool was closed for maintenance. Probably would have been the last chance to use one prior to COVID19 shutdown.
Our stop twice a year..convenient..food and entertainment good...but BEST? Sam, my dog, can stay there..
Located in South Central Omaha, Comfort Inn & Suites Omaha Central is within a mile (2 km) of sights such as Baxter Arena and Bergan Mercy. This 172-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Start your day off right with a free buffet breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and safes are other standard amenities.
At Comfort Inn & Suites Omaha Central, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, a business center, and coffee/tea in a common area.
Owned by East Indians which spells smell and they don’t care. Price was ok. Parking ok. Was suppose to get three nights with orbitz but somehow only paid for two nights. The hotel had me go through them charging me $45 more. My fault.
There was hair and nail clippings in the bath. The sink wouldn’t drain. It was just messy and gross!
Dear Tia,We're truly sorry to hear about the cleanliness issues you encountered during your stay. This is certainly not the level of cleanliness we strive to maintain, and we understand the frustration this would have caused. Rest assured, we will address these issues promptly with our housekeeping and maintenance teams to ensure that necessary improvements are made and that similar incidents do not occur in the future. Please visit us again.Sincerely, Hotel Manager
The first room the heat and TV didn't work. The 2nd room everything worked. Best points: Hot breakfast, clean, no bugs, toilet flushed well.
Dear Nicholas,We apologize for the inconvenience you experienced with the heat and TV in the first room, but we're glad to hear that everything worked well in the second room and that you found it satisfactory. Thank you for highlighting the positive aspects of your stay, including the hot breakfast, cleanliness, absence of bugs, and proper functioning of the toilet. Your feedback is appreciated, and we'll address the issues with the first room to ensure a smoother experience for future guests. We hope to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager
Friendly, pool is warm, and our rooms are spacious. Bathrooms are small and a bit dated.
Dear Thomas,Thank you for your feedback. We're pleased to hear that you found our staff friendly and that you enjoyed the warm pool and spacious rooms. We appreciate your comments regarding the bathrooms and will take them into consideration for future improvements. We hope to welcome you back again soon!Sincerely, Hotel Manager
We showed up and the hotel was not clean, the AC had black mold. The walls were grimy and looked like it was falling apart. We had to request a refund and leave minutes after arriving.
Dear Jared,We are truly sorry to hear about your disappointing experience upon arrival at our hotel. Your feedback is extremely valuable to us, and I assure you that we take these matters very seriously. We will investigate this issue immediately with our housekeeping and maintenance teams to address the concerns you've raised and ensure that such incidents do not occur in the future.Sincerely, Hotel Manager
Friendly staff. Coffee maker in room broken and ice machines were broken. Breakfast was good
Dear Christopher,Thank you for choosing us at Comfort Inn & Suites Omaha Central during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
Broken tiles, unfriendly people, Clerk was high. cigarette smell in a non-smoking room. The toilet paper holder was broken. The refrigerator wasn't working. Broken lighting in the room. Even the phone didn't work to call the front desk. The room service menu was sticky, as if something spilled on it, and wasn't clean.
Dear Arthur,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
Pros- Good breakfast with variety. Good service. He upgraded our room to a suite for free. Cons- 3 elevators but only one worked, which made people cram in over the max safe capacity of 5 people or wait a long time. Pool isn’t heated. Very disappointing. Room smelled like old carpet.
Dear Heather,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
AC not fully working
Dear Lori,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
The breakfast was really good. They had a good variety.
Dear April,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
Dear John,We apologize for any inconvenience you encountered. We strive to provide a comfortable and hassle-free stay for all our guests, and it's disappointing to hear that we fell short of your expectations in several aspects. We'll address your concerns regarding cleanliness and customer service with our team to ensure improvements are made. Regarding the billing issue, we understand your frustration and will investigate to prevent similar occurrences in the future. We hope to have the opportunity to regain your trust on your next visit.Sincerely, Hotel Manager