Sketchy area. Parking lot is well lit and gated (gate stays open though). Front desk staff reported break-ins and wanted against leaving items in cars.
Overall nice. Very unmotivated reception staff.
Good
Very comfortable bed, but sheets and pillows were old. Towels were clean, but thin. No liquid creamer, just powdered dust! When I asked, I was told to go to gas station down the block.
Good laction toward airport. friendly customer sevices
Excellent breakfast. Friendly staff. Shuttle to Oakland airport and BART.
We stayed two bed room, space was large enough and quite. It is close to the freeway. Breakfast was good.
This is the cleanest, most updated hotel that I have stayed at in a long time. The rooms and bathrooms are excellent. I will always stay here.
The hotel has good breakfast and the room was clean. The only thing I don’t like about the hotel is the environment around the hotel but once you’re in the hotel it feel pretty safe.
I liked how close it was to the airport (1.9 miles).
Spent 4 nights here. Very near airport and I-880, but off Helgenberger by one block (a little hidden). Rooms very quiet & plush. Excellent shower/ bath combo. Had shampoo et al and hair dryer. Got razor and toothpaste at front desk. Microwave and fridge. Working AC. Can't praise the hot breakfast (which varied every morning) enough! Were greeted every time we went in or out by front desk staff. San Jose in 60 min. San Fran in 40 minutes. Walnut Creek in 30 minutes!
Warm indoor pool, only 1 elevator, nice staff, ok food buffet, clean room, no full block out drapes.
Very helpful and personable staff and of course as always, the breakfast is great. Only would have liked the "heated pool" a little warmer.
Its ok too much light from outside food cold in mornong
Best Western Plus Airport Inn & Suites places you within 2 miles (3 km) of RingCentral Coliseum and Oracle Arena. This 76-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect 42-inch TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, refrigerators, and microwaves.
At Best Western Plus Airport Inn & Suites, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
Sketchy area. Parking lot is well lit and gated (gate stays open though). Front desk staff reported break-ins and wanted against leaving items in cars.
Overall nice. Very unmotivated reception staff.
Good
Very comfortable bed, but sheets and pillows were old. Towels were clean, but thin. No liquid creamer, just powdered dust! When I asked, I was told to go to gas station down the block.
Good laction toward airport. friendly customer sevices
It is great to hear when we have given superior customer service. I am happy that our staff was able to show you the kind of customer service that we can provide. I will inform Staff of their superior customer service so we can continue give the kind of service that you have experienced on you last visit.
Excellent breakfast. Friendly staff. Shuttle to Oakland airport and BART.
Thank you for your stay with us. We were pleased to note that you appreciated the amenities of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!
Thank you for visiting us I am glad we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at the Best Western Plus Airport Inn & Suites one you will remember forever. We know that you have many options when choosing where to stay in Oakland, the fact you chose The Best Western Plus Airport Inn & Suites is an honor to us. We sincerely hope you’ll come back again to enjoy another stay.