Save

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 star property
Comfortable spa hotel, walk to Fallsview Indoor Waterpark

Choose dates to view prices

Photo gallery for Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Sauna, hydrotherapy, aromatherapy, hot stone massages
Standard Room, 1 King Bed, Balcony, View (Niagara Falls View) | Balcony view
Point of interest
Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View) | Blackout drapes, iron/ironing board, WiFi, bed sheets
2 restaurants, breakfast served
Reviews
6.8

Popular amenities

  • Restaurant
  • Parking availableParking availableParking available
  • SpaSpaSpa
  • BarBarBar
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7
  • Popular LocationFallsview Indoor Waterpark3 min walk
  • Popular LocationCasino Niagara6 min walk
  • Popular LocationFallsview Casino18 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive

Room options

View all photos for Premium Room, 2 Queen Beds, View (Niagara Falls View)

View from room

Premium Room, 2 Queen Beds, View (Niagara Falls View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View (Niagara Falls View)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View (Niagara Falls View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds (Walk In Shower)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds (Walk In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, View (Niagara Falls View)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Premium Room, 1 Queen Bed, View (Niagara Falls View)

  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Blackout drapes, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout drapes, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View (Niagara Falls View)

View from room

Standard Room, 1 King Bed, View (Niagara Falls View)

7.2/10 Good
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View) | Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View) | Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

9/10 Wonderful
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

View from room

Suite, 2 Bedrooms, View (Niagara Falls View)

  • Water view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, View (Niagara Falls View)

View from room

Premium Room, 1 King Bed, View (Niagara Falls View)

  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View) | Blackout drapes, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms, View (Niagara Falls View)

  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed, View (Niagara Falls View)

  • Water view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Embassy Suites by Hilton Niagara Falls Fallsview
Pool
Hot Tub
Breakfast included
Restaurant
7.8 out of 10, Good, (8961)
The price is $394
per night
$486 total
includes taxes & fees
Jun 22 - Jun 23
Embassy Suites by Hilton Niagara Falls Fallsview

About the neighborhood

Niagara Falls

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel is adjacent to popular attractions such as Oakes Garden Theatre and Fallsview Indoor Waterpark. This 234-room, 3.5-star hotel has a full-service spa, a casino, and a water park.

What's nearby

  • Clifton Hill - 2 min walk
  • Fallsview Indoor Waterpark - 3 min walk
  • Casino Niagara - 6 min walk
  • Fallsview Casino - 18 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls Station - 5 min drive
  • The nearest major airports are:<br />Niagara Falls, NY (IAG-Niagara Falls Intl.): 18-min drive, 9.8 mi/15.7 km<br /> Buffalo Niagara Intl. Airport (BUF): 36-min drive, 27.1 mi/43.6 km<br /> <p>The preferred airport is Buffalo Niagara Intl. Airport (BUF). </p>

Restaurants

  • ‪Falls Avenue Resort - ‬1 min walk
  • ‪SkyWheel - ‬9 min walk
  • ‪Sweet Jesus - ‬2 min walk
  • ‪Boston Pizza - ‬4 min walk
  • ‪Kelsey's - ‬6 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Comfortable spa hotel, walk to Fallsview Indoor Waterpark
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel features a full-service spa, a casino, and a water park. If you drive, self parking is CAD 39 per night, and there's also a free casino shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and meeting rooms.
Guests can expect to find flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a water park (surcharge), a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free casino shuttle
  • Self parking on site (CAD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: CAD 24.95 for adults and CAD 14.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Prime Steakhouse
  • Starbucks
  • The Rainbow Room

Things to do

  • 1,700 slot machines
  • 40 gaming tables
  • Arcade/game room
  • Casino (95,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Gym
  • Pool
  • Sauna
  • Shopping
  • Water park

Family friendly

  • Arcade/game room
  • Refrigerator on request
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,578 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Ballroom
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from April 9 2024 to June 7 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • 7.90 percent destination fee will be charged
  • Resort fee: CAD 18.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 24.95 for adults and CAD 14.95 for children
  • Self parking fee: CAD 39 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Frequently asked questions

Is free cancellation available at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel on Jun 9, 2024 start from $108.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Based on their ratings, guests enjoy the hotel's walkable location in Niagara Falls. and it's just steps from Clifton Hill and Fallsview Indoor Waterpark, and within a short walk of Niagara Falls State Park. You'll also find Fallsview Casino and Seneca Niagara Resort & Casino less than a mile away.

Will I be able to park at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Yes, parking is offered for CAD 39 per night with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Christienne Fallsview Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, aromatherapy, and hydrotherapy.

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel feature a casino at the property?

Yes, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel has a casino that's 95000 square feet and includes 40 gaming tables, 1700 slot machines, and a VIP room.

Is there an indoor pool at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Niagara Falls Fallsview, an IHG Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, 2 restaurants, and a full-service spa.

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel have a restaurant that serves breakfast?

Yes, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Niagara Falls Fallsview, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel though service animals are welcome.

Are there connecting rooms at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

The closest major airport to Crowne Plaza Niagara Falls Fallsview, an IHG Hotel is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 9.8 mi away (18 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 27.1 mi away (36-minute drive).

Are there rooms with balconies at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Yes, some guestrooms at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offer a balcony and may feature water views.

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel host weddings?

Take advantage of the wedding venue at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel if you plan to say "I do" during your trip.

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 523 out of 1788 reviews" "
Rating 8 - Good. 410 out of 1788 reviews" "
Rating 6 - Okay. 347 out of 1788 reviews" "
Rating 4 - Poor. 253 out of 1788 reviews" "
Rating 2 - Terrible. 255 out of 1788 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Deanna

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Before booking read reviews. Pros. Walkable, conveniently located. Cons. Paid for a room with view that equated to tiny, dirty-glass window. Thankfully the window opened bc the AC didnt work. At 2330 the fire alarm went off resulting in a full hotel evacation, fire department, and 7 flights of stairs. An event that apparently had occured 3 NIGHTS in a ROW! When hotel staff were asked to comp part of the cost, they offered to pay for parking, a cost that had already been payed for with the reservation. "There's nothing else we can do." Hottub was closed and pool water was murky. Stay at the hotel next door, they just completed a $50 mil renovation.
Stayed 1 night in May 2024

10/10 Excellent

Ghodrat, Columbus

Traveled with family
Liked: Amenities
We like the location.
Stayed 1 night in May 2024

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Good hotels if you want to go to the water park
The staff were amazing :) . The buffet and the breakfast were good. The water park it’s connected with the hôtel. The only downside it’s the room it’s old, no microwave and no fridge.
Stayed 2 nights in Mar 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Keshia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Fair but Honest
Not a good experience at all, no heat, plumbing issues, no rectification. Misleading information additional charges, subpar rooms. All and all would never book again thru 3 party absolute waste of time and money. Had plenty more to state but they wouldn't post my review
Stayed 1 night in Mar 2024

10/10 Excellent

Aisha

Fantastic!!!
Stayed 2 nights in Mar 2024

8/10 Good

Lex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but it’s literally right on the border so it’s not a beautiful view (besides the falls obviously)
Stayed 3 nights in Feb 2024

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great everyone was very friendly. I've never stayed so close to the falls. I would do it again and stay at The Crown Plaza.
Stayed 2 nights in Mar 2024

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautifully run hotel. I did not like that there was not a microwave or fridge. Parking was confusing. Room could have been bigger. But other than that I would definitely recommend Crowne plaza to anyone going to Niagara Falls. Our view from the hotel was lovely.
Stayed 2 nights in Mar 2024