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Tru by Hilton Jackson, MI

2.5 star property
Hotel in Jackson with free breakfast and 24-hour fitness center

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Photo gallery for Tru by Hilton Jackson, MI

Reception
Pool
Exterior
Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Restaurant
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Gym
  • Breakfast included
  • Parking includedParking includedParking included

Explore the area

Map
2401 Shirley Dr, Jackson, MI, 49202
  • Popular LocationArt 6345 min drive
  • Popular LocationJAX 606 min drive
  • Popular LocationCascade Falls8 min drive
  • AirportDetroit, MI (DET-Coleman A. Young Municipal)83 min drive

Room options

Room, 2 Queen Beds

9.2/10 Wonderful
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.3/10 Wonderful
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

7.5/10 Good
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

7.7/10 Good
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Jackson

Tru by Hilton Jackson, MI places you within a few miles (5 km) of Keeley Park and Art 634. This 93-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Art 634 - 5 min drive
  • Michigan Theatre of Jackson - 5 min drive
  • JAX 60 - 6 min drive
  • Henry Ford Allegiance Health - 7 min drive
  • Cascade Falls - 8 min drive

Getting around

  • Jackson Station - 5 min drive
  • The nearest major airports are:<br />Detroit Metropolitan Wayne County Airport (DTW): 63-min drive, 62 mi/99.7 km<br /> Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.): 62-min drive, 62.3 mi/100.3 km<br /> Detroit, MI (DET-Coleman A. Young Municipal): 83-min drive, 81.6 mi/131.4 km<br /> <p></p>

Restaurants

  • Starbucks - 2 min drive
  • McDonald's - 3 min drive
  • Panera Bread - 3 min drive
  • McDonald's - 3 min drive
  • Culver's - 4 min drive

About this property

Tru by Hilton Jackson, MI

Hotel in Jackson with free breakfast and 24-hour fitness center
Tru by Hilton Jackson, MI features a 24-hour gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson

Frequently asked questions

Are free cancellation options available at Tru by Hilton Jackson, MI?

Tru by Hilton Jackson, MI provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Jackson, MI?

As of Jun 2, 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Jackson, MI on Jul 1, 2024 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Tru by Hilton Jackson, MI?

This hotel is located in Jackson, close to JAX 60, Cascade Falls, and Art 634. You'll also find Michigan Theatre of Jackson and Keeley Park within a short drive.

Will I be able to park at Tru by Hilton Jackson, MI?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Tru by Hilton Jackson, MI include a casino on the premises?

No, Tru by Hilton Jackson, MI doesn't have a casino.

Will I find an indoor pool at Tru by Hilton Jackson, MI?

No, there is no indoor pool at this hotel.

Is Tru by Hilton Jackson, MI good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a 24-hour fitness facility and free breakfast.

Does Tru by Hilton Jackson, MI have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Jackson, MI have a restaurant that serves breakfast?

Tru by Hilton Jackson, MI offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Jackson, MI allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Jackson, MI for a fee of USD 50 per accommodation, per stay.

Are there connecting rooms at Tru by Hilton Jackson, MI?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Tru by Hilton Jackson, MI?

No, at Tru by Hilton Jackson, MI, there aren't any guestrooms that list a balcony.

Tru by Hilton Jackson, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 448 out of 704 reviews" "
Rating 8 - Good. 154 out of 704 reviews" "
Rating 6 - Okay. 52 out of 704 reviews" "
Rating 4 - Poor. 25 out of 704 reviews" "
Rating 2 - Terrible. 25 out of 704 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

James

This hotel is not for business travelers. There’s no work space, no closet juts hooks for your dress clothes. The lighting is bad and kids running down the halls. Maybe good for families but I would avoid if you expect to do any work or get good sleep!
Stayed 3 nights in Mar 2024

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bed was very uncomfortable. Back was in agony. Shower was not great either, water pressure lacking. Will not stay here again if can avoid it.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra

Stayed 2 nights in Feb 2024

6/10 Okay

brian

Traveled with family
Liked: Staff & service, property conditions & facilities
Our room had a very smoky smell. The staff changed rooms for us which was great. Our final room did have some mildew on the base of the shower. All Laminate flooring makes each room a bit noisy and hearing others above or below walking. Just average visit
Stayed 1 night in Feb 2024

6/10 Okay

Tomas

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Desiree

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Lynn

Traveled with family
Disliked: Room comfort
Meh.
Our reservation caused check in to take a long time since we didn't book through Hilton.com. The breakfast was sub par. Overall not happy.
Stayed 2 nights in Feb 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room didn't have carpets.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property. Front desk was very helpful. Great stay
Stayed 1 night in Feb 2024