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Gem Premier Hotel & Spa

3.5 star property
Family-friendly ski hotel with a full-service spa

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Photo gallery for Gem Premier Hotel & Spa

Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View | 1 bedroom, minibar, in-room safe, individually decorated
Presidential Suite with Balcony, 1 King bed, Church View | 1 bedroom, minibar, in-room safe, individually decorated
Front of property
Business center
Reception
Reviews
8.8

Excellent

Popular amenities

  • Parking availableParking availableParking available
  • Spa
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
54 Ngo Huyen Street, Old Quarter, Hanoi, 110210
  • Popular LocationHoan Kiem Lake7 min walk
  • Popular LocationDong Xuan Market14 min walk
  • Popular LocationHanoi Opera House17 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Room options

View all photos for Gallery Suite, 1 Queen Bed, Balcony, City View

Gallery Suite, 1 Queen Bed, Balcony, City View | 1 bedroom, minibar, in-room safe, individually decorated

Gallery Suite, 1 Queen Bed, Balcony, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double or 2 Twin Beds

Classic Room, 1 Double or 2 Twin Beds | 1 bedroom, minibar, in-room safe, individually decorated

Classic Room, 1 Double or 2 Twin Beds

7.7/10 Good
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | 1 bedroom, minibar, in-room safe, individually decorated

Premium Double or Twin Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | 1 bedroom, minibar, in-room safe, individually decorated

Family Room, Non Smoking

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View

Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View | 1 bedroom, minibar, in-room safe, individually decorated

Family Executive Suite, 1 king bed, 1 single bed with sofa bed, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Bathtub, City View

Honeymoon Suite, 1 King Bed with Sofa bed, Bathtub, City View | 1 bedroom, minibar, in-room safe, individually decorated

Honeymoon Suite, 1 King Bed with Sofa bed, Bathtub, City View

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Room
Hanoi Lotus Boutique Hotel
Breakfast included
Spa
Free WiFi
Air conditioning
9.6 out of 10, Exceptional, (1081)
The price is $33
per night
$37 total
includes taxes & fees
Jun 16 - Jun 17
Hanoi Lotus Boutique Hotel

About the neighborhood

Hanoi

Located in Old Quarter, Gem Premier Hotel & Spa is within a 10-minute walk of popular sights such as Hang Gai Street and Hoa Lo Prison Museum. This 3.5-star hotel has 39 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi. Centrally located in Hanoi, the hotel is connected to the convention center and also a short walk from Hoan Kiem Lake and Thang Long Water Puppet Theatre.

What's nearby

  • Hoa Lo Prison Museum - 6 min walk
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Dong Xuan Market - 14 min walk
  • Hanoi Opera House - 17 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • The nearest major airport is Noi Bai Intl. Airport (HAN): 24-min drive, 15.9 mi/25.6 km.

Restaurants

  • Pasteur Street Brewing Company - 3 min walk
  • Âu Lac Family Restaurant - 1 min walk
  • An Cafe - 1 min walk
  • Nem Nướng Nhà Thờ - 2 min walk
  • Phở Cháo Mỳ Bò-Tim-Bầu dục 37 Phủ Doãn - 1 min walk

About this property

Gem Premier Hotel & Spa

Family-friendly ski hotel with a full-service spa
Guests of Gem Premier Hotel & Spa enjoy features like a full-service spa, free WiFi in public areas, and a business center. Valet parking is available for VND 180000 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this ski hotel include a meeting room, a computer station, and express check-in.
LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Other amenities include fireplaces, minibars, and coffee makers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Âu Cơ Beauty Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 2 km
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (VND 180,000 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Full-service spa
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Fireplace
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: VND 599000
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 599000
Express check-out available

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for VND 399000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: VND 180000 per day
  • Early check-in fee: VND 599000 (subject to availability)
  • Late check-out fee: VND 599000 (subject to availability)
  • Rollaway bed fee: VND 399000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Gem Premier Hotel Hanoi
Gem Premier Hotel
Hanoi Gem Boutique
Gem Boutique Hotel Hanoi
Gem Boutique Hanoi
Gem Premier Hanoi
Gem Premier
Gem Boutique Hotel
Gem Premier Hotel Spa
Hanoi Gem Boutique Hotel
Gem Premier Hotel & Spa Hotel
Gem Premier Hotel & Spa Hanoi
Gem Premier Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Gem Premier Hotel & Spa?

Gem Premier Hotel & Spa offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Gem Premier Hotel & Spa?

As of Jun 2, 2024, prices found for a 1-night stay for 2 adults at Gem Premier Hotel & Spa on Jun 3, 2024 start from $25.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Gem Premier Hotel & Spa?

This hotel is situated in Old Quarter, just steps from St. Joseph's Cathedral of Hanoi, and within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. You'll also find Thang Long Water Puppet Theatre and Dong Xuan Market less than a mile away.

Is parking available on site at Gem Premier Hotel & Spa?

Yes, valet parking is offered for VND 180,000 per day.

Is there a spa at Gem Premier Hotel & Spa?

Âu Cơ Beauty Spa is the hotel's spa and services include Thai massages, hot stone massages, aromatherapy, and couples treatments.

Does Gem Premier Hotel & Spa feature a casino at the property?

No, Gem Premier Hotel & Spa doesn't have a casino.

Is there an indoor pool at Gem Premier Hotel & Spa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Gem Premier Hotel & Spa?

This lakeside hotel offers many amenities for couples such as a fireplace, Champagne service, and in-room massages.

Are there hot tubs at Gem Premier Hotel & Spa?

No, but guests can enjoy a sauna at this hotel.

Does Gem Premier Hotel & Spa feature a restaurant that includes a breakfast menu?

No, Gem Premier Hotel & Spa doesn't have a restaurant that serves breakfast.

Does Gem Premier Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Gem Premier Hotel & Spa.

Does Gem Premier Hotel & Spa have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Gem Premier Hotel & Spa?

The closest major airport to Gem Premier Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 15.9 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Gem Premier Hotel & Spa?

Yes, some guestrooms at Gem Premier Hotel & Spa offer a furnished balcony and may feature city views.

Does Gem Premier Hotel & Spa host weddings?

Take advantage of the wedding venue at Gem Premier Hotel & Spa if you plan to say "I do" during your trip.

Gem Premier Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 939 reviews" "
Rating 8 - Good. 161 out of 939 reviews" "
Rating 6 - Okay. 82 out of 939 reviews" "
Rating 4 - Poor. 44 out of 939 reviews" "
Rating 2 - Terrible. 42 out of 939 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Kelsey

No available rooms
We arrived to be told there were no available rooms despite having pre booked and payed.
Stayed 1 night in Feb 2024

2/10 Terrible

Johanna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our worst stay ever! Don’t go to this hotel! We arrived late in the night and then they moved us to a different hotel close by. In the morning they told us that we need to move the hotel again. The communication was really bad. They told us that the hotels don’t cooperate and we need to arrange the move by ourselves. We went on a tour the day and when we came back they moved our whole stuff to the other hotel. Once we arrived there to hotel room was very dirty and we had a water leak in the bathroom. Surprisingly the breakfast was at the other hotel where we stayed the night before (but they don’t cooperate). We felt so unheard that we couldn’t stay there one more night.
Stayed 2 nights in Feb 2024

4/10 Poor

Emily

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Viet

Stayed 1 night in Jan 2024

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cosy hotel low cost in great location
Staff are amazing and friendly very helpful. Location of the hotel is great within a 5 minutes walk from all the important destinations and some great food spots. WiFi is very temperamental so doing work was difficult. And the walls are quite thin so if someone is noisy you can hear it clearly
Stayed 3 nights in Jan 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
The property itself is great value for the money, but what really makes it worth a visit is their concierge, Jenny. She is FANTASTIC. She was always available to answer our questions, take care of bookings, etc. rooms were clean but basic and the included breakfast was good. Still can’t say enough good things about Jenny however, she really helped us so much on our first visit to Vietnam!
Stayed 3 nights in Jan 2024

6/10 Okay

Kiem duc

Disliked: Amenities
picture is misleading-- water is not drained well in the bath- fading paint o the wall- air conditioner is not working
Stayed 2 nights in Dec 2023

6/10 Okay

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not as the picture. It was too overcrowded and outdated. It didn’t feel clean, the plugs didn’t work and there was no toilet paper in the room. The staff were very helpful and quick at getting us into a room as we arrived in the early hours. Staff were friendly and allowed us to leave our luggage for as long as we needed. Nice enough to look at in the front, but our room needs updating, decluttering and electrics fixed.
Stayed 1 night in Jan 2024

2/10 Terrible

ALBERTO

Stayed 3 nights in Dec 2023

6/10 Okay

Aidan C

Stayed 1 night in Dec 2023