The property itself is beautiful, peaceful, and overall we enjoyed our stay. However we did encounter a few hiccups at check in & out that easily could have been avoided but caused bigger issues for us. We arrived at our room at 4:15PM the day of check in and cleaning was still being done and we had to wait. We were on a time crunch as we had others to make room for in the car, and to pick up from the airport. We were told check in was at 3.
The sheets in the master bed smelled moldy, as if they were left in the washer too long then just tossed in the dryer rather than rewashed.
The day of checkout, I had a flight to catch at 10:30, left at 9, locked the door only to realize I forgot my flat iron, went back only to discover that they had DEACTIVATED THE CODE at 9am. I attempted to call them however I was forced to leave a message and continue to the airport to make my flight. They responded via text 20 minutes later but it was too late at that point. I wouldn’t stay here again.