Booking this stay was extremely easy! I called and paid the cleaning fee a few days prior to arrival, as requested. On the day of our arrival, I received all necessary info for our stay. Upon arrival, I had a hard time finding the parking and called Vicki, the property manager for help. Right away, she sent a photo and gave specific directions which led us right to our parking spot. She even let us know our room was ready, 3 hrs early!!! It was nice to check-in and get right to enjoying the beach! Vicki is truly a gem, she even stopped by our apartment to make sure everything was good for our stay! I'm not sure if they always present the bedroom this way, but we did check-in the day before Valentine's!