Staff was very friendly and there are a few bars and restaurants inside the hotel which were all amazing.
The property was clean, some of the staff were attentive. I did not like the bath tub. I like the fact they have free valet, since we had a rental. The property seems family oriented. I saw many families with children.
Everything was excellent. Service was awesome. Very friendly staff.
The service was excellent but we had to change rooms dues to a mild smell. They were very kind to upgrade up to a suite. In the suite the living area still had a mild smell when the AC was on but the bedroom was fine. Also there was no clothing storage beside a small clset with 5 hangers. We stayed for 7 days with two ppl so there were constantly clothes everywhere. Also do Ni g at the hotel was way to expensive.
Cleaness and hospitality, but even much more. Close to Burj Khalifa and Dubai Mall, this Hotel has all you need: great food, amazing staff and beautiful design. Details make the difference! Very suggested.
my suite view is canal so nice I like it, but there is a bit bad smell comes from shower area when we just arrvied and open the toilet door!
Very good location when intending to go to Burj Khalifa or Dubai Mall. Some rooms offer partly Burj view. However the Bar located at the pool deck may be loud if you have a room on a lower level. Very friendly and helpful hotel staff.
Great staff, good food, centrally located. Would definitely stay there again!
Booked an Executive non smoking room with lounge access, on arrival was offered a smoking room which we declined. After a wait at check in they got us a non smoking room as booked, went to the lounge and found it has been changed into a meeting room, so paid for a lounge access room but now there is no lounge. Stay was for 4 nights and after several requests at the front desk to have the mini bar replenished with no action I had to speak to the duty manager to get any response. Four night stay with mini bar only replenished the once after speaking to the manager. Would not stay at this hotel again. Orbitz sent what appeared to be an automated email response saying that the hotel would contact me to deal with the issues we had but no response from the hotel or Orbitz regarding not getting the room and facilities we paid for. Disappointed to say the least.
Staff very accommodating , rooms clean and spacious and situated near sites. Overall a great hotel
The person who checked us in was very hospitably, courteous and helpful.
Staff was very friendly and there are a few bars and restaurants inside the hotel which were all amazing.
Dear Jenny,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
The property was clean, some of the staff were attentive. I did not like the bath tub. I like the fact they have free valet, since we had a rental. The property seems family oriented. I saw many families with children.
Dear Lorna,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown.We are pleased to note that you had a pleasant experience and were impressed with the hospitality and service. We sincerely appreciate your kind words, and have shared your feedback with the entire team.We are delighted to know that you enjoyed your stay and hope to see you again very soon.Sincerely,
Thank you for rating us on Expedia!
Everything was excellent. Service was awesome. Very friendly staff.
Thank you for sharing your feedback with us. We hope to welcome back again very soon. Regards Pullman Downtown Team
Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager
The service was excellent but we had to change rooms dues to a mild smell. They were very kind to upgrade up to a suite. In the suite the living area still had a mild smell when the AC was on but the bedroom was fine. Also there was no clothing storage beside a small clset with 5 hangers. We stayed for 7 days with two ppl so there were constantly clothes everywhere. Also do Ni g at the hotel was way to expensive.
Dear Guest , Thank you for taking the time to share your experience during your stay with us. We looking forward welcoming you back soon. Kind regards Ahmed Yakout Front office manager
Dear Guest, Thank you for taking the time to rate your stay with us . We looking forward welcoming you back soon. Kind regards
Cleaness and hospitality, but even much more. Close to Burj Khalifa and Dubai Mall, this Hotel has all you need: great food, amazing staff and beautiful design. Details make the difference! Very suggested.
Dear Fabio, Thank you for taking the time to rate your stay with us . We looking forward welcoming you back soon. Kind regards
Dear Black Jennifer Aber Okolonji,We very much appreciate your comments regarding your stay at the Pullman Dubai Downtown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.