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The Ritz-Carlton, Macau

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Cotai

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Macau

Outdoor pool
Exterior
Club Suite, 2 Bedrooms (Carlton, Lounge Access) | 1 bedroom, premium bedding, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Exterior
Reviews
9.6

Exceptional

Popular amenities

  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
Estrada da Baía da Nossa Senhora da, Esperanca, Cotai, 853
  • Popular LocationCotai Strip15 min walk
  • Popular LocationVenetian Macao Casino3 min drive
  • Popular LocationCity of Dreams3 min drive
  • AirportMacau (MFM-Macau Intl.)10 min drive

Room options

View all photos for Premier Suite, 1 Bedroom (Club, Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 Bedroom (Club, Lounge Access)

10/10 Exceptional
  • 915 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms (Carlton, Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 2 Bedrooms (Carlton, Lounge Access)

  • 1615 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Double Bed

  • 1916 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Bedroom (Carlton)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Carlton)

10/10 Exceptional
  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Carlton, Lounge Access)

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom (Carlton, Lounge Access)

8.6/10 Very Good
  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 Bedroom

10/10 Exceptional
  • 915 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
St. Regis Macao
Pool
Hot Tub
Spa
Free WiFi
9.6 out of 10, Exceptional, (723)
The price is $210
per night
$241 total
includes taxes & fees
Jun 23 - Jun 24
St. Regis Macao

About the neighborhood

Cotai

The Ritz-Carlton, Macau is a short stroll from Museum of Taipa and Coloane History and Macau Matsu. This 230-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a free water park, and 3 restaurants. It's connected to a shopping center in central Cotai and also close to Venetian Macao Casino and City of Dreams.

What's nearby

  • Cotai Strip - 15 min walk
  • Cotai Arena - 15 min walk
  • Venetian Macao Casino - 3 min drive
  • Studio City Water Park - 3 min drive
  • City of Dreams - 3 min drive

Getting around

  • The nearest major airports are:<br />Macau Intl. Airport (MFM): 11-min drive, 3.5 mi/5.7 km<br /> Zhuhai (ZUH-Jinwan): 53-min drive, 30.6 mi/49.3 km<br /> Hong Kong International Airport (HKG): 62-min drive, 37 mi/59.5 km<br /> <p>The preferred airport is Macau Intl. Airport (MFM). </p>

Restaurants

  • ‪Don Quijote - ‬9 min walk
  • ‪Jin Yue Xuan - ‬7 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬11 min walk
  • ‪The Spaghetti House - ‬11 min walk
  • ‪Gosto 葡軒 - ‬7 min walk

About this property

The Ritz-Carlton, Macau

Luxury hotel with 3 restaurants connected to a shopping center in Cotai
Guests of The Ritz-Carlton, Macau have access to a full-service spa, a free water park, and an outdoor pool. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a lazy river, a children's pool, and a gym.
LED TVs come with pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, refrigerators, and minibars. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a water park, a lazy river, a sauna, and a fitness center.
The Ritz-Carlton Spa, Macau has 11 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 9:00 AM to 11:00 PM at scheduled times
  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MOP 418 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar & Lounge
  • Lai Heen
  • The Ritz-Carlton Cafe

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Lazy river
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free crib
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LED TV with premium channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Living room
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MOP 1500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MOP 418 per person
  • Rollaway bed fee: MOP 1500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz Carlton Macau Hotel Cotai
Ritz Carlton Macau Cotai
Ritz-Carlton Macau Hotel Cotai
Ritz-Carlton Macau Hotel
Ritz-Carlton Macau Cotai
Ritz-Carlton Macau
The Ritz Carlton Macau
The Ritz-Carlton, Macau Hotel
The Ritz-Carlton, Macau Cotai
The Ritz-Carlton, Macau Hotel Cotai

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton, Macau?

The Ritz-Carlton, Macau offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Macau?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Macau on Jun 10, 2024 start from $470.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Ritz-Carlton, Macau?

This hotel is located in Cotai, a short 12-minute walk from Rua do Cunha and also 15 minutes on foot from Cotai Strip. You'll also find Venetian Macao Casino and City of Dreams within a short drive.

Is there parking available at The Ritz-Carlton, Macau?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at The Ritz-Carlton, Macau?

The Ritz-Carlton Spa, Macau is the hotel's spa and services include Swedish massages, deep-tissue massages, Ayurvedic treatments, and aromatherapy.

Does The Ritz-Carlton, Macau include a casino?

No, The Ritz-Carlton, Macau doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, Macau?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Ritz-Carlton, Macau?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a Michelin-rated restaurant.

Are there hot tubs at The Ritz-Carlton, Macau?

No, but this hotel does have a steam room.

Does The Ritz-Carlton, Macau feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, Macau has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Ritz-Carlton, Macau allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Ritz-Carlton, Macau.

Are there connecting rooms at The Ritz-Carlton, Macau?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Ritz-Carlton, Macau?

The closest major airport to The Ritz-Carlton, Macau is Macau Intl. Airport (MFM), which is 3.5 mi away (11 minutes by car). Another top airport is Zhuhai (ZUH-Jinwan), which is around 15 mi away.

Are there rooms with balconies at The Ritz-Carlton, Macau?

No, you won't find guestrooms with balconies at The Ritz-Carlton, Macau.

Does The Ritz-Carlton, Macau offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Ritz-Carlton, Macau.

The Ritz-Carlton, Macau Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 148 out of 175 reviews" "
Rating 8 - Good. 17 out of 175 reviews" "
Rating 6 - Okay. 4 out of 175 reviews" "
Rating 4 - Poor. 5 out of 175 reviews" "
Rating 2 - Terrible. 1 out of 175 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

yufei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Yu Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

William

Stayed 1 night in Apr 2023

8/10 Good

joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Crispian

Stayed 1 night in Sep 2022

10/10 Excellent

Ka Leong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Wai Mei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and beautiful hotel
It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.
Stayed 4 nights in Nov 2019

10/10 Excellent

Chi

Stayed 1 night in Oct 2019