Facilities were excellent but the front desk staff were outstanding.
Cotai Strip is a short stroll from JW Marriott Hotel Macau, and other popular attractions like University of Macau are within a 10-minute drive. This 1015-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Cotai and also close to Hac Sa Beach and Macau Tower.
This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.
Guests can expect free WiFi and LED TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and espresso makers are also available.
Built in 2015, the brand new JW Marriott Hotel Macau features a full-service spa, an outdoor pool, and a lazy river. There's free parking, as well as a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Facilities were excellent but the front desk staff were outstanding.