We had a wonderful stay at the Four Seasons Macao, especially due to Miss. Jovy’s warm welcome and thoughtfulness throughout our stay.
Property is beginning to show signs of wear and tear. Got a non smoking room but clearly there has been smoking in there because it smelled smoky. Hotel not as modernized with electronic amenities. For example : No USB chargers and shades are not controlled remotely. I did like the big bathroom especially the tub. Bed was comfy and towels are plushy as usual.
I've had the privilege of staying at a number of Four Seasons Hotels, with each being wonderful in its own right. That said, Four Seasons Macao raised the bar in terms of overall enjoyment. It certainly helped that my fiance and I were so generously (and surprisingly) upgraded to one of the property's top suites - a room (or ROOMS, I should say) that I never could have imagined beforehand. What an experience that was! Nevertheless, I have no doubt we would have been perfectly satisfied with the ordinary room originally booked. Of course, FS is renowned for its service, and Macao is no exception. Everyone, from the happy-go-lucky Hotel Manager who took time from his busy schedule to converse with us on multiple occasions to the general staff manning the front desk, restaurant, gym and spa, pool, etc., went above and beyond to please. The property itself is so beautiful. It seems like an older property, however this had a feel of classic rather than rundown. There's a lot of character and charm inside and out. Besides our amazing upgrade, we thoroughly enjoyed the spa facilities and gym, as well as the multiple outdoor pools - each of which we always had to ourselves! Breakfast and room service (we only ordered in, clearly not wanting to leave our suite) were also impeccable. I have nothing but the best to say for Four Seasons Hotel Macao. It is outstanding value that we hope to take advantage of again the next time we're in the Hong Kong/Macau neighborhood...
Luxury from the moment you walk in. Lovely welcome from recpetion and they walked me through all of the facilities and then took me to my room. Room was huge! Two bathrooms, amazing bath, great view - I'm pretty sure I only booked the standard room too! I would recommend staying here - I really enjoyed it.
EVERYTHING ES PERFECT, THE FRIENDLY STAFF, THE CHINESE HOTEL IS TOP NOTCH. BEST PACE TO STAY!!
Four Seasons Hotel Macao places you next to Venetian Macao Casino and within a 10-minute stroll of other popular attractions like City of Dreams. This 360-room, 5-star hotel welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 4 restaurants.
This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. Start each morning with full breakfast, available for a fee from 7:00 AM to 11:00 AM.
Guests can expect free WiFi and Smart TVs with digital channels and pay movies. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include refrigerators, minibars, and free newspapers.
Guests of Four Seasons Hotel Macao have access to a full-service spa, 5 outdoor pools, and a children's pool. There's free valet parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and a spa tub.
We had a wonderful stay at the Four Seasons Macao, especially due to Miss. Jovy’s warm welcome and thoughtfulness throughout our stay.
Property is beginning to show signs of wear and tear. Got a non smoking room but clearly there has been smoking in there because it smelled smoky. Hotel not as modernized with electronic amenities. For example : No USB chargers and shades are not controlled remotely. I did like the big bathroom especially the tub. Bed was comfy and towels are plushy as usual.
I've had the privilege of staying at a number of Four Seasons Hotels, with each being wonderful in its own right. That said, Four Seasons Macao raised the bar in terms of overall enjoyment. It certainly helped that my fiance and I were so generously (and surprisingly) upgraded to one of the property's top suites - a room (or ROOMS, I should say) that I never could have imagined beforehand. What an experience that was! Nevertheless, I have no doubt we would have been perfectly satisfied with the ordinary room originally booked. Of course, FS is renowned for its service, and Macao is no exception. Everyone, from the happy-go-lucky Hotel Manager who took time from his busy schedule to converse with us on multiple occasions to the general staff manning the front desk, restaurant, gym and spa, pool, etc., went above and beyond to please. The property itself is so beautiful. It seems like an older property, however this had a feel of classic rather than rundown. There's a lot of character and charm inside and out. Besides our amazing upgrade, we thoroughly enjoyed the spa facilities and gym, as well as the multiple outdoor pools - each of which we always had to ourselves! Breakfast and room service (we only ordered in, clearly not wanting to leave our suite) were also impeccable. I have nothing but the best to say for Four Seasons Hotel Macao. It is outstanding value that we hope to take advantage of again the next time we're in the Hong Kong/Macau neighborhood...
Luxury from the moment you walk in. Lovely welcome from recpetion and they walked me through all of the facilities and then took me to my room. Room was huge! Two bathrooms, amazing bath, great view - I'm pretty sure I only booked the standard room too! I would recommend staying here - I really enjoyed it.
EVERYTHING ES PERFECT, THE FRIENDLY STAFF, THE CHINESE HOTEL IS TOP NOTCH. BEST PACE TO STAY!!
Dear Justin, Thank you very much for your comments regarding your recent visit and it was a pleasure having you staying with us. We are delighted to learn you enjoyed your stay with us and our staff were able to engage you and provide you with a memorable experience. It will be our pleasure to share your praises with Rudy (our hotel manager) the entire team of staff to enjoy. After all, there is no better motivation than your words of praise for a job well-done. Again, we value and appreciate your patronage of Four Seasons Hotels and Resorts. We look forward to the opportunity of welcoming you back in the not too distant future. Sincerely, Kris Kaminsky General Manager