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Hilton Garden Inn Columbus/Polaris

3.0 star property
Comfortable hotel near Polaris Fashion Place

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Photo gallery for Hilton Garden Inn Columbus/Polaris

Desk, laptop workspace, blackout drapes, iron/ironing board
Terrace/patio
Free toiletries, hair dryer, towels
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Reviews
8.6

Excellent

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar

Explore the area

Map
8535 Lyra Dr, Columbus, OH, 43240
  • Popular LocationMagic Mountain Fun Center6 min walk
  • Popular LocationPolaris Fashion Place10 min walk
  • Popular LocationEaston Town Center11 min drive
  • AirportColumbus, OH (CMH-John Glenn Columbus Intl.)18 min drive

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Room options

View all photos for 2 Queen

Desk, laptop workspace, blackout drapes, iron/ironing board

2 Queen

8.9/10 Excellent
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed with Whirlpool

Desk, laptop workspace, blackout drapes, iron/ironing board

1 King Bed with Whirlpool

9.5/10 Exceptional
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King

Desk, laptop workspace, blackout drapes, iron/ironing board

1 King

9.6/10 Exceptional
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

7.6/10 Good
  • 423 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Mobility Accessible Room with Roll In Shower

Desk, laptop workspace, blackout drapes, iron/ironing board

1 King Mobility Accessible Room with Roll In Shower

7.5/10 Good
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen Mobility Accessible Room with Standard Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

2 Queen Mobility Accessible Room with Standard Bathtub

10/10 Exceptional
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Mobility Accessible Room with Roll In Shower

Desk, laptop workspace, blackout drapes, iron/ironing board

2 Queen Mobility Accessible Room with Roll In Shower

8/10 Very Good
  • 422 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Cambria Hotel Columbus - Polaris
Pool
Hot Tub
Parking included
Free WiFi
8.8 out of 10, Excellent, (982)
The price is $175
per night
$202 total
includes taxes & fees
Jun 15 - Jun 16
Cambria Hotel Columbus - Polaris

About the neighborhood

Columbus

Located in Polaris, Hilton Garden Inn Columbus/Polaris is a leisurely stroll from sights such as Polaris Fashion Place and Magic Mountain Fun Center. This 3-star hotel has 118 rooms and welcomes guests with a bar/lounge, an indoor pool, and a 24-hour gym.

What's nearby

  • Magic Mountain Fun Center - 6 min walk
  • Polaris Fashion Place - 10 min walk
  • Alum Creek State Park - 9 min drive
  • Easton Town Center - 11 min drive
  • Columbus Zoo and Aquarium - 17 min drive

Getting around

  • The preferred airport is John Glenn Columbus Intl. Airport (CMH): 19-min drive, 16.1 mi/25.9 km.

Restaurants

  • Texas Roadhouse - 4 min walk
  • Chick-Fil-A - 19 min walk
  • Twin Peaks - 4 min walk
  • The Cheesecake Factory - 10 min walk
  • Molly Woo's Asian Bistro - 11 min walk

About this property

Hilton Garden Inn Columbus/Polaris

Comfortable hotel near Polaris Fashion Place
At Hilton Garden Inn Columbus/Polaris, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a microwave in a common area, and express check-out.
43-inch flat-screen TVs come with digital channels. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 14 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,755 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2005
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is undergoing renovations from March 1 2023 to December 31 2024 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation
  • Administrative fee: USD 50.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 14.00 per person
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Columbus/Polaris
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Columbus/Polaris Ohio
Hilton Garden Inn Polaris
Hilton Garden Columbus Polaris
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel Columbus

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Columbus/Polaris?

Hilton Garden Inn Columbus/Polaris offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Columbus/Polaris?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Columbus/Polaris on Jul 1, 2024 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hilton Garden Inn Columbus/Polaris?

This hotel is situated in Polaris, just steps from Magic Mountain Fun Center. You'll also find Polaris Fashion Place and Alum Creek State Park within a short drive.

Is parking available on site at Hilton Garden Inn Columbus/Polaris?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hilton Garden Inn Columbus/Polaris have a casino at the property?

No, Hilton Garden Inn Columbus/Polaris doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Columbus/Polaris?

Yes, this hotel has an indoor pool.

Is Hilton Garden Inn Columbus/Polaris good for couples?

Couples staying at this hotel will appreciate amenities like a bar and an indoor pool plus some guestrooms include jetted bathtubs.

Does Hilton Garden Inn Columbus/Polaris have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hilton Garden Inn Columbus/Polaris have a restaurant with a breakfast menu?

Yes, Hilton Garden Inn Columbus/Polaris serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Does Hilton Garden Inn Columbus/Polaris allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Columbus/Polaris for a fee of USD 125 per accommodation, per stay.

Are there connecting rooms at Hilton Garden Inn Columbus/Polaris?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hilton Garden Inn Columbus/Polaris?

The closest major airport to Hilton Garden Inn Columbus/Polaris is John Glenn Columbus Intl. Airport (CMH), which is 16.1 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hilton Garden Inn Columbus/Polaris?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Columbus/Polaris.

Hilton Garden Inn Columbus/Polaris Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 892 reviews" "
Rating 8 - Good. 301 out of 892 reviews" "
Rating 6 - Okay. 91 out of 892 reviews" "
Rating 4 - Poor. 41 out of 892 reviews" "
Rating 2 - Terrible. 25 out of 892 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was good. As long as you enjoy a hard bed and deflating pillows.
Stayed 1 night in Feb 2024

10/10 Excellent

joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Tim

Disliked: Amenities
I really don't like that this survey is addressed to my son who did not stay at the Garden Hilton. Nor did he pay for it. I booked the room, stayed in the room, and paid for my stay. Tim did not step foot into the hotel much less even see the room. Survey responses reflect the mediocre attention to detail evidence by this survey.
Stayed 1 night in Jan 2024

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly, the furnishings in the room was woren. The room was smaller than other places I've stayed. Didn't like the fact that I had to pay additional money after I showed up to check in. Took them ten seconds to withdraw from my account but told me it'll be 3 to 5 days to get it back.
Stayed 1 night in Jan 2024

8/10 Good

Abdulla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Ms. Mila was very friendly and courteous. She welcomed us warmly and answered our requests swiftly. The hotel was clean and tidy.
Stayed 1 night in Dec 2023

10/10 Excellent

Dan

Stayed 1 night in Dec 2023

8/10 Good

Lisa, Ashland

Stayed 1 night in Dec 2023

8/10 Good

erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tanya

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stay was relaxing
Stayed 1 night in Dec 2023

2/10 Terrible

Tanya

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Checked in on Wednesday the 22nd checked out on Saturday the 25th and still no hot water. I paid for full service not half of service. This is unacceptable.
Stayed 2 nights in Nov 2023