A great location for a quick trip to Wrigley for the Cubs home opener. Early check in was a life saver!
It was convenient to everything; transportation, dining, and nightlife. The website indicates that they will give you a parking pass for nearby parking. That was untrue. We had to park on Addison St. and payed $225.00 for two nights. This should have been clearer on the website. A fire alarm went off at 6:30 in the morning on Sunday. We went downstairs as expected during a fire alarm. We were told by the staff that “someone took a hot shower and the steam set off the alarm.” Seriously?? This seems problematic. The landline phone in our room did not work. The coffee was not available 24 hours as advertised. We had to ask for it twice. Once after we were awakened at 6:30 by the fire alarm. Overall, it was a convenient place to stay once we found parking (which took two hours). We will not stay there again.
WE CANNOT WAIT TO RETURN! From the room (quiet, spacious, very clean!) to amenities (stocked "mini bar") and most of all the staff. FABULOUS staff and so conscientious! It was my birthday (a landmark one) and when they heard, they left a bottle of bubbles in the room on ice for us to celebrate with along with a lovely note! After we checked out, I got a call that I left my glasses and they were so intent on getting them to me they offered to mail them. We were still in town so we stopped by to get them; turned out they were not mine, but the effort staff went to in making sure I could get them. We usually stay at the Drake or Palmer because of points used but THIS is our new fave! AND walking distance to great dining and shopping AND THE CHICAGO CUBS!
Rooms seemed a bit dated....elevator was loud throughout the night. Great location for show at Vic theater so it worked out just fine.
City Suites is my preferred hotel when staying in the area, particularly in winter when the sidewalks may be snowy or rain/snow is falling. Literally steps from the El and the 77 and 22 buses (providing easy access in and out of the city and to and from both Midway and O'Hare), City Suites puts you in the center of pretty much everything you want to do in boystown - many attractions are walking distance away; the 22 will take you to the those further up Clark Street - without needing a car. The rooms are well-appointed, and the staff is always friendly. My only complaint is that the outlets in every room I've had have been pretty inaccessible, usually tucked behind furniture and often fully-occupied by room electronics. A petty complaint, but it seems I always need to unplug a lamp or clock here and there to plug in my laptop, etc. The simple addition of an accessible power strip here and there - saving me having to move a dresser or night stand to free up a slot - would earn the room 5 stars in my book.
quiet, clean and safe.
location is excellent....walk to Wrigley and eclectic dining and nightlife. Short drive to all attractions. Room was tiny and in need of maintenance but still a value if only needing a place to lay one's head.
Location to the "L" was perfect. Beautiful surrounding area. Very accommodating front desk staff. Room was available early which was helpful since I had an early arriving flight. Check in and check out front desk staff didn't have a mask during covid restrictions. Another front desk staff member during my stay did have a mask. Hotel was surprisingly very quiet. Elevator was small but only twice did I have to share it with someone else (not big enough for 6 foot distancing). Very appealing decor, clean room with everything I needed. Will stay again when I need to be in this area.
I arrived late, and was able to access the hotel, in the middle of a busy urban city, by pressing the buzzer. I met with a very pleasant and alert clerk even though it was well after sundown. I was set and on my way to my room in minutes, with the id and a cc for incidentals. Seamless... the room was clean, chic, and well-appointed. Although I didn't enjoy, there were many snacks and beverages for purchase. The bathroom was spacious and uniquely city-like. I loved the locale and the amenities. Thank you. One of my top gotostay places in Chicago.
I like the boutique style over the larger corporations. The only thing I wasn’t terribly fond of was the room size and if I thought about blinking my eyes the floors were creeping. Obviously that’s an exaggeration but l
Location! Free breakfast. Cookies and coffee in the lobby. Close to transit, Target, food, fun. Great staff.
Loved the mix of old and new. Great location. Great staff at front desk.
Located in Lakeview within a short walk of Wrigley Field, City Suites Hotel is within 2 miles (3 km) of other popular sights such as Lake Michigan. The 45 rooms at this 3-star hotel include refrigerators, minibars, and flat-screen TVs.
Satisfy your hunger from the comfort of your room with room service.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, minibars, and video-game consoles.
At City Suites Hotel, guests have access to a gym, free WiFi in public areas, and coffee in a common area. Self parking is available for USD 40 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a microwave in a common area, express check-out, and free newspapers.
A great location for a quick trip to Wrigley for the Cubs home opener. Early check in was a life saver!
It was convenient to everything; transportation, dining, and nightlife. The website indicates that they will give you a parking pass for nearby parking. That was untrue. We had to park on Addison St. and payed $225.00 for two nights. This should have been clearer on the website. A fire alarm went off at 6:30 in the morning on Sunday. We went downstairs as expected during a fire alarm. We were told by the staff that “someone took a hot shower and the steam set off the alarm.” Seriously?? This seems problematic. The landline phone in our room did not work. The coffee was not available 24 hours as advertised. We had to ask for it twice. Once after we were awakened at 6:30 by the fire alarm. Overall, it was a convenient place to stay once we found parking (which took two hours). We will not stay there again.
Dear Guest,Thank you for staying with us. We are very sorry to hear that your experience was anything less than excellent. Regarding hotel parking, we have a very limited amount parking passes available and understand that this is less than ideal. While our location provides access to a variety of great attractions, it does not allow for us to have parking spaces of our own. As for the fire alarm, we are actively in contact with the alarm company to get this issue fixed ASAP. The satisfaction of our guests is our top priority and we have shared your comments with our team and management. It was our entire team's pleasure having you stay with us. We truly value all the details you shared.
WE CANNOT WAIT TO RETURN! From the room (quiet, spacious, very clean!) to amenities (stocked "mini bar") and most of all the staff. FABULOUS staff and so conscientious! It was my birthday (a landmark one) and when they heard, they left a bottle of bubbles in the room on ice for us to celebrate with along with a lovely note! After we checked out, I got a call that I left my glasses and they were so intent on getting them to me they offered to mail them. We were still in town so we stopped by to get them; turned out they were not mine, but the effort staff went to in making sure I could get them. We usually stay at the Drake or Palmer because of points used but THIS is our new fave! AND walking distance to great dining and shopping AND THE CHICAGO CUBS!
Dear Guest,The satisfaction of our guests is our top priority, and we are so happy to hear that you enjoyed your experience at The City Suites Hotel. It was our entire team's pleasure having you stay with us. We appreciate all the details you shared and hope to see you again the next time you are in Chicago!
Dear Guest, The satisfaction of our guests is our top priority, and we are so happy to hear that you enjoyed your experience at The City Suites Hotel. It was our entire team's pleasure having you stay with us. We appreciate all the details you shared and hope to see you again the next time you are in Chicago!
Rooms seemed a bit dated....elevator was loud throughout the night. Great location for show at Vic theater so it worked out just fine.
Dear Guest, Thank you for staying with us. We are very sorry to hear that your experience was anything less than excellent. The satisfaction of our guests is our top priority and we have shared your comments with our team and management. It was our entire team's pleasure having you stay with us. We truly value all the details you shared and hope you'll consider staying with us again in the future.
City Suites is my preferred hotel when staying in the area, particularly in winter when the sidewalks may be snowy or rain/snow is falling. Literally steps from the El and the 77 and 22 buses (providing easy access in and out of the city and to and from both Midway and O'Hare), City Suites puts you in the center of pretty much everything you want to do in boystown - many attractions are walking distance away; the 22 will take you to the those further up Clark Street - without needing a car. The rooms are well-appointed, and the staff is always friendly. My only complaint is that the outlets in every room I've had have been pretty inaccessible, usually tucked behind furniture and often fully-occupied by room electronics. A petty complaint, but it seems I always need to unplug a lamp or clock here and there to plug in my laptop, etc. The simple addition of an accessible power strip here and there - saving me having to move a dresser or night stand to free up a slot - would earn the room 5 stars in my book.
Dear Mark, Dear Guest, The satisfaction of our guests is our top priority, and we are so happy to hear that you enjoyed your experience at The City Suites Hotel. It was our entire team's pleasure having you stay with us. Regarding outletls, please let us know and we can provide an extension cord and you do not have to unplag anything from outlets. We appreciate all the details you shared and hope to see you again the next time you are in Chicago!
quiet, clean and safe.
Dear Guest, Thank you for taking the time to leave a review! The satisfaction of our guests is our top priority, and we are so happy to hear that you enjoyed your experience at The City Suites Hotel. We're so glad you felt our property was quiet, clean and safe--all the things we strive for! We will pass along your wonderful comments to our staff :) It was our entire team's pleasure having you stay with us. We appreciate all the details you shared with us and hope to see you again the next time you are in Chicago!
Dear Guest,The satisfaction of our guests is our top priority, and we are so happy to hear that you enjoyed your experience at The City Suites Hotel. It was our entire team's pleasure having you stay with us. We appreciate all the details you shared and hope to see you again the next time you are in Chicago!