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Casa Pestagua Relais Châteaux

4.5 star property
Luxury Colonial hotel, walk to Walls of Cartagena
VIP Access

Choose dates to view prices

Photo gallery for Casa Pestagua Relais Châteaux

Outdoor pool
Front of property
Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes
Restaurant
Reception
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast included
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • PoolPoolPool
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001
  • Popular LocationWalls of Cartagena2 min walk
  • Popular LocationClock Tower7 min walk
  • Popular LocationCartagena de Indias Convention Center11 min walk
  • AirportCartagena (CTG-Rafael Núñez Intl.)8 min drive

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Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite

10/10 Exceptional
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua) | Premium bedding, minibar, in-room safe, blackout drapes

Suite (del Condé de Pestagua)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Madariaga)

Suite (Madariaga) | Premium bedding, minibar, in-room safe, blackout drapes

Suite (Madariaga)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, minibar, in-room safe, blackout drapes

Grand Suite

  • City view
  • Sleeps 3
  • 1 King Bed

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$366 total
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About the neighborhood

Cartagena

Located in Cartagena Walled City, Casa Pestagua Relais Châteaux is within a 5-minute walk of Walls of Cartagena and within 15 minutes of other popular attractions like Clock Tower. This 4.5-star hotel has 16 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Walls of Cartagena - 2 min walk
  • Bolivar Square - 3 min walk
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 11 min walk
  • San Felipe de Barajas Castle - 4 min drive

Getting around

  • The preferred airport is Rafael Nunez Intl. Airport (CTG): 8-min drive, 3.6 mi/5.8 km.

Restaurants

  • Plaza Santo de Domingo - 1 min walk
  • La Paletteria - 2 min walk
  • La Vitrola - 2 min walk
  • Cuzco Cocina Peruana - 1 min walk
  • Restaurante Bar El Burlador De Sevilla - 1 min walk

About this property

Casa Pestagua Relais Châteaux

Luxury Colonial hotel, walk to Walls of Cartagena
Guests staying at Casa Pestagua Relais Châteaux enjoy an outdoor pool, a gym, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 60 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a terrace, a banquet hall, and a garden.
LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, safes, and ironing boards are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • First-run movies
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

Is free cancellation available at Casa Pestagua Relais Châteaux?

Casa Pestagua Relais Châteaux provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Casa Pestagua Relais Châteaux?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Casa Pestagua Relais Châteaux on Jun 7, 2024 start from $432.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Casa Pestagua Relais Châteaux?

This hotel is situated in Cartagena Walled City within a 10-minute walk of Walls of Cartagena and Clock Tower. You'll also find Bolivar Square and Cartagena Cathedral less than a mile away.

Is there parking available at Casa Pestagua Relais Châteaux?

No, there isn't parking at this hotel.

Does Casa Pestagua Relais Châteaux feature a casino at the property?

No, Casa Pestagua Relais Châteaux doesn't have a casino.

Is there an indoor pool at Casa Pestagua Relais Châteaux?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Casa Pestagua Relais Châteaux?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Does Casa Pestagua Relais Châteaux have a hot tub?

No, this hotel doesn't have a spa tub.

Does Casa Pestagua Relais Châteaux feature a restaurant that includes a breakfast menu?

Yes, Casa Pestagua Relais Châteaux serves free full breakfasts each morning from its restaurant.

Does Casa Pestagua Relais Châteaux allow pets to stay for free?

No, pets and service animals aren't allowed at Casa Pestagua Relais Châteaux.

Does Casa Pestagua Relais Châteaux have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Casa Pestagua Relais Châteaux?

The closest major airport to Casa Pestagua Relais Châteaux is Rafael Nunez Intl. Airport (CTG), which is 3.6 mi away (8 minutes by car).

Are there rooms with balconies at Casa Pestagua Relais Châteaux?

No, there aren't any guestrooms with balconies at Casa Pestagua Relais Châteaux.

Does Casa Pestagua Relais Châteaux offer wedding services?

Take advantage of the wedding venue at Casa Pestagua Relais Châteaux if you plan to say "I do" during your trip.

Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 189 out of 228 reviews" "
Rating 8 - Good. 22 out of 228 reviews" "
Rating 6 - Okay. 11 out of 228 reviews" "
Rating 4 - Poor. 3 out of 228 reviews" "
Rating 2 - Terrible. 3 out of 228 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

david

Stayed 2 nights in Mar 2024

10/10 Excellent

Ahmad, Redondo Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial beautiful property. Excellent staff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional experience in every way possible. Everything was perfect. Exceptional service, beautiful hotel and lovely, relaxing pool. It's an oasis in the middle of the walled city. Highly recommend and will definitely be back. Thank you for the wonderful stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Spot and Glorius Suite!
A quick 3-day stay was not enough to fully enjoy Cartagena and especially the Suite Conde de Pestagua! The suite alone is glorious, and the private rooftop lounge and pool made it truly special. Everyone was exceedingly friendly and professional. Overall, a wonderful experience and we can't wait to return!
Stayed 3 nights in Feb 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great Staff outstanding
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel on all levels. Staff was wonderful. Very accommodating. The hotel is one the best in which we’ve stayed around the world. Truly lovely. The restaurant is also worth the visit alone! This is THE place to stay in el centro histórico!

10/10 Excellent

Katarina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
home away from home…will be back! Thank you to an excellent and kind staff!
Stayed 3 nights in Jan 2024

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Casa Pestagua went above and beyond to ensure that we had a wonderful stay. The food, cleanliness and attention to detail were remarkable and reflected the values necessary for the Relais and Chateau designation. Highly recommend this property.
Stayed 5 nights in Jan 2024

10/10 Excellent

Ender

Stayed 2 nights in Nov 2023