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Au Royal Hôtel

2.0 star property
Carcassonne hotel in Bastide Saint-Louis

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Photo gallery for Au Royal Hôtel

Quadruple Room | Premium bedding, desk, iron/ironing board, free WiFi
Terrace/patio
Property entrance
Daily buffet breakfast (EUR 8 per person)
Reception
Reviews
7.0

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
22 Boulevard Jean Jaurès, Carcassonne, Aude, 11000
  • Popular LocationCanal du Midi Harbor Master's Office7 min walk
  • Popular LocationNarbonnaise Gate17 min walk
  • Popular LocationChateau Comtal18 min walk
  • AirportCarcassonne (CCF-Pays Cathare)5 min drive

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Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Premium bedding, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed

10/10 Exceptional
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, desk, iron/ironing board, free WiFi

Comfort Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, desk, iron/ironing board, free WiFi

Quadruple Room

7.8/10 Good
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double room with Shower

Double room with Shower | Premium bedding, desk, iron/ironing board, free WiFi

Double room with Shower

7.6/10 Good
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double room with Bath

Premium bedding, desk, iron/ironing board, free WiFi

Double room with Bath

8.8/10 Excellent
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance
Hotel de la Bastide
Free WiFi
Air conditioning
Breakfast available
Bar
8.4 out of 10, Very Good, (215)
The price is $72
per night
$82 total
includes taxes & fees
Jun 20 - Jun 21
Hotel de la Bastide

About the neighborhood

Carcassonne

Located in Bastide Saint-Louis, Au Royal Hôtel is adjacent to Museum of Fine Arts and within a 5-minute walk of Place Carnot. This 19-room hotel welcomes guests with conveniences like free in-room WiFi and a terrace.

What's nearby

  • Canal du Midi Harbor Master's Office - 7 min walk
  • Historic Fortified City of Carcassonne - 14 min walk
  • Narbonnaise Gate - 17 min walk
  • Aude Gate - 18 min walk
  • Chateau Comtal - 18 min walk

Getting around

  • Carcassonne Station - 8 min walk
  • The nearest major airports are:<br />Carcassonne (CCF-Pays Cathare): 5-min drive, 3.1 mi/5 km<br /> Castres (DCM-Mazamet): 55-min drive, 36 mi/58 km<br /> <p>The preferred airport is Carcassonne (CCF-Pays Cathare). </p>

Restaurants

  • Le Blé Noir - 3 min walk
  • Thang Long - 4 min walk
  • Freaks Cafe & Cantine - 4 min walk
  • Le Petit Moka - 4 min walk
  • Sushi Boat - 4 min walk

About this property

Au Royal Hôtel

Carcassonne hotel in Bastide Saint-Louis
Guests staying at Au Royal Hôtel enjoy free WiFi in public areas and a terrace. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect free WiFi and 59-cm flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include free weekday newspapers, ceiling fans, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 8 per person

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 59-cm flat-screen TV with digital channels

More

  • Ceiling fan
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 7 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 5 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No alcohol is served at Au Royal Hôtel.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Royal
Au Royal Carcassonne
Au Royal Hôtel
Au Royal Hôtel Carcassonne
Hotel Au Royal
Au Royal Hôtel Hotel
Au Royal Hôtel Carcassonne
Au Royal Hôtel Hotel Carcassonne

Frequently asked questions

Is free cancellation available at Au Royal Hôtel?

Au Royal Hôtel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Au Royal Hôtel?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Au Royal Hôtel on Jun 12, 2024 start from $54.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Au Royal Hôtel?

This hotel is situated in Bastide Saint-Louis, just steps from Museum of Fine Arts, and within a 10-minute walk of Pont-Neuf de Carcassonne and Canal du Midi Harbor Master's Office. You'll also find Canal du Midi and Theatre Jean Deschamps less than a mile away.

Is there parking available at Au Royal Hôtel?

No, there isn't parking available at the hotel.

Does Au Royal Hôtel have a casino at the property?

No, Au Royal Hôtel doesn't have a casino.

Will I find an indoor pool at Au Royal Hôtel?

No, there is no indoor pool at this hotel.

Is Au Royal Hôtel good for couples?

Amenities at this hotel that appeal to couples include premium bedding and a terrace.

Does Au Royal Hôtel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Au Royal Hôtel feature a restaurant that includes a breakfast menu?

Au Royal Hôtel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Au Royal Hôtel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Au Royal Hôtel for a fee of EUR 5 per pet, per day.

Does Au Royal Hôtel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Au Royal Hôtel?

The closest major airport to Au Royal Hôtel is Carcassonne (CCF-Pays Cathare), which is 3.1 mi away (5 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 23.7 mi away.

Can I book a room with a balcony at Au Royal Hôtel?

No, you won't find guestrooms with balconies at Au Royal Hôtel.

Au Royal Hôtel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 40 out of 273 reviews" "
Rating 8 - Good. 111 out of 273 reviews" "
Rating 6 - Okay. 79 out of 273 reviews" "
Rating 4 - Poor. 27 out of 273 reviews" "
Rating 2 - Terrible. 16 out of 273 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

James

Stayed 1 night in Sep 2023

2/10 Terrible

Leroy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty conditionlights not working
Stayed 1 night in Jul 2023

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
3 nights in Au Royal
Rather disappointing and did not live up to the photos. Hotel is advertised as with parking, but this is simply not true. The parking in Carcassonne can only be described as a nightmare and a long drive round trying to find a space (not at the hotel as there are non available) is a regular occurrence. Room wasn't particularly clean and there is next to no storage space, meaning living out of a suitcase. Staff are very friendly, but this is the only real plus.
True picture of outside hotel Au Royal
This is the storage space available
Cleanliness?
Bathroom wasn't the cleannist
Stayed 3 nights in May 2023

6/10 Okay

emilio

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely mini break
Great stay for two nights in lovely Carcassonne. Hotel was basic but adequate for short stay. Friendly staff, esp. the lady at reception.
Stayed 2 nights in Aug 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Music Festival
Madame on the reception was very welcoming. Happy to help with any issues. Informative. Housekeeping was excellent. Wouldn’t hesitate to stay again. Also easy access to Carcassonne town & City Medieval. Bus stop just outside which was easy to use. 😀
Stayed 3 nights in Jul 2022

8/10 Good

Zac

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the centre of Carcassonne. Breakfast was offered but we didn’t take it up. The lady on reception was very helpful when we needed to ask questions and boon a taxi.
Stayed 4 nights in Jun 2022

8/10 Good

Robert

Stayed 1 night in Jun 2022

10/10 Excellent

HASSAN

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Nov 2021