2/10 Terrible
Susan
May 30, 2024
Check in went smoothly, but when we got to our room the key didn’t work. No big deal, it happens. But when I got back to the front desk I was told to get back in line and wait my turn! Are you kidding me??? I had waited until she was done with the guest she was helping before I told her my key didn’t work. I refused to get back in line and she summoned a manager to help.
Susan
Stayed 1 night in May 2024