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Planet Holiday Hotel & Residence

4.0 star property
Upscale spa hotel near Nagoya Hill Mall

Choose dates to view prices

Photo gallery for Planet Holiday Hotel & Residence

Lobby
Exterior
Front of property
Aromatherapy, reflexology
Lobby
Reviews
8.2

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Jl. Raja Ali Haji, Sei Jodoh, Batam, 29432
  • Popular LocationNagoya Hill Mall12 min walk
  • Popular LocationHarbour Bay Ferry Terminal20 min walk
  • Popular LocationGrand Batam Mall4 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)19 min drive

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Room options

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

10/10 Exceptional
  • 516 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Triple

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room Triple

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, in-room safe, desk, iron/ironing board

Premier Suite

10/10 Exceptional
  • 517 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Adjoining Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Adjoining Deluxe Room

10/10 Exceptional
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.7/10 Excellent
  • 327 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Premier Suite

Deep soaking tub, free toiletries, towels

Premier Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Connecting Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Lobby
AP Premier Batam
Pool
Parking included
Free WiFi
Restaurant
8.2 out of 10, Very Good, (102)
The price is $36
per night
$45 total
includes taxes & fees
Jun 23 - Jun 24
AP Premier Batam

About the neighborhood

Batam

Nagoya Hill Mall is a short stroll from Planet Holiday Hotel & Residence, and other popular attractions like Harbour Bay Ferry Terminal are within a mile (2 km). This 4-star hotel has 282 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Nagoya Hill Mall - 12 min walk
  • Harbour Bay Ferry Terminal - 20 min walk
  • BCS Mall - 3 min drive
  • Grand Batam Mall - 4 min drive
  • Batam Centre Ferry Terminal - 7 min drive

Getting around

  • The nearest major airport is Batam Batu Besar (BTH-Hang Nadim): 20-min drive, 11.5 mi/18.4 km.

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Top 21 Resto & Lounge - ‬2 min walk
  • ‪Restoran Pondok Batam Kuring - ‬3 min walk
  • ‪Richeese Factory - ‬6 min walk
  • ‪Cock And Bull - ‬6 min walk

About this property

Planet Holiday Hotel & Residence

Upscale spa hotel near Nagoya Hill Mall
Guests of Planet Holiday Hotel & Residence enjoy a full-service spa, a nightclub, and an outdoor pool. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for IDR 150000 per vehicle. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer deep soaking tubs and free toiletries. Other standard amenities include balconies or patios, coffee makers, and laptop-compatible safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Natural. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: IDR 110,000 for adults and IDR 60,000 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arirang
  • De Venus
  • KK Sky View
  • Shiang Palace

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • On the boardwalk/promenade

Full-service spa

  • Aromatherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 150000 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM—-6 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Planet Holiday Hotel Batam
Planet Holiday Hotel
Planet Holiday Batam
Planet Holiday
Planet Holiday & Batam
Planet Holiday Hotel & Residence Hotel
Planet Holiday Hotel & Residence Batam
Planet Holiday Hotel & Residence Hotel Batam

Frequently asked questions

Is free cancellation available at Planet Holiday Hotel & Residence?

Planet Holiday Hotel & Residence provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Planet Holiday Hotel & Residence?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Planet Holiday Hotel & Residence on Jun 19, 2024 start from $33.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Planet Holiday Hotel & Residence?

This hotel is located in Batam, a short 12-minute walk from Nagoya Hill Mall and also 20 minutes on foot from Harbour Bay Ferry Terminal. You'll also find Batam Centre Ferry Terminal and Grand Batam Mall within a short drive.

Will I be able to park at Planet Holiday Hotel & Residence?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Planet Holiday Hotel & Residence?

Natural is the hotel's spa and services include aromatherapy and massages.

Does Planet Holiday Hotel & Residence feature a casino?

No, Planet Holiday Hotel & Residence doesn't have a casino.

Will I find an indoor pool at Planet Holiday Hotel & Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Planet Holiday Hotel & Residence?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 4 restaurants.

Are there hot tubs at Planet Holiday Hotel & Residence?

No, but guests can enjoy a steam room at this hotel.

Does Planet Holiday Hotel & Residence have a restaurant that serves breakfast?

Yes, Planet Holiday Hotel & Residence has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Planet Holiday Hotel & Residence allow pets to stay for free?

No, pets and service animals aren't allowed at Planet Holiday Hotel & Residence.

Does Planet Holiday Hotel & Residence have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Planet Holiday Hotel & Residence?

The closest major airport to Planet Holiday Hotel & Residence is Batam Batu Besar (BTH-Hang Nadim), which is 11.5 mi away (20 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14.1 mi away.

Are there rooms with balconies that I can book at Planet Holiday Hotel & Residence?

No, there aren't any guestrooms with balconies at Planet Holiday Hotel & Residence.

Planet Holiday Hotel & Residence Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 82 out of 245 reviews" "
Rating 8 - Good. 110 out of 245 reviews" "
Rating 6 - Okay. 33 out of 245 reviews" "
Rating 4 - Poor. 12 out of 245 reviews" "
Rating 2 - Terrible. 8 out of 245 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, staff & service
Water heater is lukewarm all the time Noisy music from level 1 at night, can be heard from the highest floor
Stayed 2 nights in Feb 2024

10/10 Excellent

Muhammad

Liked: Staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024

8/10 Good

Leny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Sean Ryan

Traveled with family
Liked: Staff & service
Disliked: Amenities
There is only 1 restaurant at the hotel that is only available to dining for dinner and the buffet items isn’t that much that was why we decided to give the restaurant a miss
Stayed 3 nights in Feb 2024

8/10 Good

Didier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

hasini

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Kannan

Stayed 2 nights in Nov 2023

10/10 Excellent

KAH LOKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff all around
Stayed 5 nights in Nov 2023

4/10 Poor

Kaith

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 3 non smoking rooms and paid in full in advance. When we reached the hotel to check in, we were told there were no non smoking rooms left. We waited for more than 2 hours because we only wanted non smoking rooms as most of us are seniors and we have weak lungs. In the end, 2 rooms were given to us and we waited another half an hour for the last room. Then we were told that the last room was also a non smoking room. To our horror, we realised they lied to us and gave us a smoking room. The whole room was very smoky, the toilet was worst. We were not able to breathe well. We called the front office to change room but they said no room available till the next day. At night, there was a live band, the music was so loud that we were not able to sleep. Called up the front office and they said the noise was from the next building and there was nothing much they could do. The live band continued till 12 midnight. The next day at 7 am, we could hear someone practising on the drums. The bath towels were almost black in colour, very dirty. Overall not a pleasant experience there. We do not recommend this hotel.
Stayed 2 nights in Sep 2023

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel
Stayed 3 nights in Aug 2023