Holiday Inn Resort Batam, an IHG Hotel

4.0 star property
Family-friendly resort with 4 restaurants connected to the convention center in Batam

Choose dates to view prices

Photo gallery for Holiday Inn Resort Batam, an IHG Hotel

Indoor pool, 4 outdoor pools, free cabanas, pool umbrellas
Exterior
Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Cafe
Exterior
Reviews
8.2

Very good

Popular amenities

  • Spa
  • Pool
  • BarBarBar
  • Hot TubHot TubHot Tub
  • Parking includedParking includedParking included
  • GymGymGym

Explore the area

Map
Waterfront City, Batam, Batam Island, 29422
  • Popular LocationSekupang Ferry Terminal11 min drive
  • Popular LocationNagoya Hill Mall16 min drive
  • Popular LocationHarbour Bay Ferry Terminal18 min drive
  • AirportBatam Batu Besar (BTH-Hang Nadim)53 min drive

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Room options

Suite, 1 King Bed

10/10 Exceptional
  • 807 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Smoking

8.2/10 Very Good
  • 450 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

  • Sleeps 3
  • 1 Queen Bed

Suite, 3 Bedrooms

  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Suite, 4 Bedrooms

  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

Suite, 1 Bedroom, Smoking

  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Non Smoking

7.3/10 Good
  • 450 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Smoking

10/10 Exceptional
  • 646 sq ft
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms (Kids)

10/10 Exceptional
  • 807 sq ft
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Suite, 2 Bedrooms, Kitchen

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Suite, 1 Bedroom, Non Smoking

8.8/10 Excellent
  • 807 sq ft
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms, Smoking

  • 807 sq ft
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Suite, 2 Bedrooms, Non Smoking

8.9/10 Excellent
  • 807 sq ft
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About the neighborhood

Batam

Located 3 mi (4.8 km) from Masjid Sultan Mahmud Riayat Syah, Holiday Inn Resort Batam, an IHG Hotel is within a 15-minute drive of Grand Batam Mall. This 275-room, 4-star resort welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 4 restaurants. It's centrally located in Batam, connected to the convention center,12.3 mi (19.8 km) from Batam Centre Ferry Terminal, and also 10.6 mi (17 km) from Nagoya Hill Mall.

What's nearby

  • Masjid Sultan Mahmud Riayat Syah - 5 min drive
  • Sekupang Ferry Terminal - 11 min drive
  • BCS Mall - 14 min drive
  • Nagoya Hill Mall - 16 min drive
  • Harbour Bay Ferry Terminal - 18 min drive

Getting around

  • The preferred airport is Batam Batu Besar (BTH-Hang Nadim): 53-min drive, 18.5 mi/29.8 km.

Restaurants

  • ‪KFC - ‬5 min drive
  • ‪Sate Kediri Bu Joko - ‬6 min drive
  • ‪RM Cirebon - ‬6 min drive
  • ‪Kedai Kopi Tanjung Uncang - ‬8 min drive
  • ‪Akatonbo Tepanyaki - ‬16 min walk

About this property

Holiday Inn Resort Batam, an IHG Hotel

Family-friendly resort with 4 restaurants connected to the convention center in Batam
Guests of Holiday Inn Resort Batam, an IHG Hotel have access to a full-service spa, 4 outdoor pools, and an indoor pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 180000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa resort include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include balconies, minibars, and coffee makers.
4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a waterslide, a spa tub, and a sauna.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tea Tree Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: IDR 157,300 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Thai Orchid

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Ropes course
  • Sauna
  • Spa tub
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (13,563 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • 4 buildings
  • Ballroom
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 350000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 157300 per person
  • Airport shuttle fee: IDR 180000 per vehicle (one-way)
  • Rollaway bed fee: IDR 350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Batam, An Ihg Batam
Holiday Inn Resort Batam, an IHG Hotel Batam
Holiday Inn Resort Batam, an IHG Hotel Resort
Holiday Inn Resort Batam, an IHG Hotel Resort Batam

Frequently asked questions

Is free cancellation available at Holiday Inn Resort Batam, an IHG Hotel?

Holiday Inn Resort Batam, an IHG Hotel offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Resort Batam, an IHG Hotel?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Batam, an IHG Hotel on Jun 26, 2024 start from $40.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Resort Batam, an IHG Hotel?

This resort is located in Batam, close to Grand Batam Mall, Sekupang Ferry Terminal, and BCS Mall. Masjid Sultan Mahmud Riayat Syah is also within a driving distance of 3 mi.

Is parking available on site at Holiday Inn Resort Batam, an IHG Hotel?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at Holiday Inn Resort Batam, an IHG Hotel?

Tea Tree Spa is the resort's spa and services include Swedish massages, prenatal massages, hydrotherapy, and couples treatments.

Does Holiday Inn Resort Batam, an IHG Hotel have a casino?

No, Holiday Inn Resort Batam, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at Holiday Inn Resort Batam, an IHG Hotel?

Yes, this resort has an indoor pool as well as 4 outdoor pools and a spa tub.

Is Holiday Inn Resort Batam, an IHG Hotel a good place to stay for couples?

There are plenty of amenities for couples at this resort, including 4 outdoor pools, 2 bars, and 4 restaurants.

Are there hot tubs at Holiday Inn Resort Batam, an IHG Hotel?

Yes, this resort has a spa tub.

Does Holiday Inn Resort Batam, an IHG Hotel have a restaurant with a breakfast menu?

Yes, Holiday Inn Resort Batam, an IHG Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Holiday Inn Resort Batam, an IHG Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Holiday Inn Resort Batam, an IHG Hotel.

Does Holiday Inn Resort Batam, an IHG Hotel have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Holiday Inn Resort Batam, an IHG Hotel?

The closest major airport to Holiday Inn Resort Batam, an IHG Hotel is Batam Batu Besar (BTH-Hang Nadim), which is 18.5 mi away (53 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 19.1 mi away.

Are there rooms with balconies that I can book at Holiday Inn Resort Batam, an IHG Hotel?

Yes, every guestroom at Holiday Inn Resort Batam, an IHG Hotel comes with a balcony with some featuring pool or resort views.

Does Holiday Inn Resort Batam, an IHG Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Resort Batam, an IHG Hotel.

Holiday Inn Resort Batam, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 124 out of 407 reviews" "
Rating 8 - Good. 200 out of 407 reviews" "
Rating 6 - Okay. 59 out of 407 reviews" "
Rating 4 - Poor. 12 out of 407 reviews" "
Rating 2 - Terrible. 12 out of 407 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Dated facilities and missing items
Hotel transport promised to pick up at Sekupang Ferry Terminal on arrival, but didnt. Stayed in 2 bedroom suite. Missing hair dryer and face towels. Phone was spoiled. Housekeeping later brought 1 face towel, when I have a party of 4. Two hours later, housekeeping brought another 3 face towels. Gym is large but old. Equipment is worn out with crickety metal parts. Some is plainly dangerous to use. Resort owner seems to be holding back on a much needed renovation.
Stayed 2 nights in Feb 2024

10/10 Excellent

meeran

Stayed 5 nights in Jan 2024

8/10 Good

Kai Li

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

KARUNA KARAN

Stayed 3 nights in Dec 2023

8/10 Good

Kym

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !
Stayed 1 night in Dec 2023

10/10 Excellent

Gavryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the best family stays. The place is clean and the staffs are very friendly. The only setback is that the places I wanted to go for are atleast 45mins travel. The hotel is too far from Batam Center. But if the plans are near Sekupang area than this is recommended.
Stayed 2 nights in Dec 2023

2/10 Terrible

Louis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor stay in Holiday Inn-Batam
Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.
Stayed 2 nights in Dec 2023

10/10 Excellent

Xiujing

Stayed 3 nights in Nov 2023

8/10 Good

Mohamed ZAki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.
Stayed 2 nights in Nov 2023

6/10 Okay

John

Stayed 5 nights in Oct 2023