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Cascades Mountain Resort, Ascend Hotel Collection

3.5 star property
Comfortable hotel near Blue Ridge Mall

Choose dates to view prices

Photo gallery for Cascades Mountain Resort, Ascend Hotel Collection

Interior detail
Interior detail
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Indoor pool
Reception
Reviews
6.8

Popular amenities

  • Pool
  • Restaurant
  • Hot TubHot TubHot Tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
201 Sugarloaf Road, Hendersonville, NC, 28792
  • Popular LocationBlue Ridge Mall3 min drive
  • Popular LocationSaint Paul Mountain Vineyards6 min drive
  • Popular LocationElijah Mountain Gem Mine10 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)12 min drive

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Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.2/10 Good
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

8.1/10 Very Good
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

7/10 Good
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hendersonville

Blue Ridge Mall is within 2 miles (3 km) of Cascades Mountain Resort, Ascend Hotel Collection while other popular attractions such as Saint Paul Mountain Vineyards are within 3 miles (5 km). This 100-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and free self parking.

What's nearby

  • Blue Ridge Mall - 3 min drive
  • Saint Paul Mountain Vineyards - 6 min drive
  • Jackson Park - 7 min drive
  • Elijah Mountain Gem Mine - 10 min drive
  • Jump Off Rock - 18 min drive

Getting around

  • The preferred airport is Asheville Regional Airport (AVL): 13-min drive, 10.3 mi/16.5 km.

Restaurants

  • ‪Chick-Fil-A - ‬16 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Cookout - ‬18 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Binion's Roadhouse - ‬3 min drive

About this property

Cascades Mountain Resort, Ascend Hotel Collection

Comfortable hotel near Blue Ridge Mall
At Cascades Mountain Resort, Ascend Hotel Collection, guests enjoy an indoor pool, a children's pool, and 3 spa tubs. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Flat-screen TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
3 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Old Orchard Tavern

Things to do

  • 3 spa tubs
  • Children's pool
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (2,100 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1960
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Spa tub

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

Frequently asked questions

Are free cancellation options available at Cascades Mountain Resort, Ascend Hotel Collection?

Cascades Mountain Resort, Ascend Hotel Collection offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Cascades Mountain Resort, Ascend Hotel Collection?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Cascades Mountain Resort, Ascend Hotel Collection on Jun 18, 2024 start from $71.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Cascades Mountain Resort, Ascend Hotel Collection?

This hotel is located in Hendersonville, close to Burntshirt Vineyards, Elijah Mountain Gem Mine, and Flat Rock Playhouse. You'll also find Blue Ridge Mall and Saint Paul Mountain Vineyards within a short drive.

Is parking available on site at Cascades Mountain Resort, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel.

Does Cascades Mountain Resort, Ascend Hotel Collection have a casino at the property?

No, Cascades Mountain Resort, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at Cascades Mountain Resort, Ascend Hotel Collection?

Yes, this hotel has an indoor pool along with 3 spa tubs.

Is Cascades Mountain Resort, Ascend Hotel Collection a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Does Cascades Mountain Resort, Ascend Hotel Collection have a hot tub?

Yes, this hotel has 3 spa tubs.

Does Cascades Mountain Resort, Ascend Hotel Collection have a restaurant with a breakfast menu?

No, Cascades Mountain Resort, Ascend Hotel Collection doesn't have a restaurant that serves breakfast.

Will Cascades Mountain Resort, Ascend Hotel Collection allow pets to stay for free?

No, pets aren't allowed at Cascades Mountain Resort, Ascend Hotel Collection though service animals are welcome.

Does Cascades Mountain Resort, Ascend Hotel Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Cascades Mountain Resort, Ascend Hotel Collection?

The closest major airport to Cascades Mountain Resort, Ascend Hotel Collection is Asheville Regional Airport (AVL), which is 10.3 mi away (13 minutes by car).

Can I book a room with a balcony at Cascades Mountain Resort, Ascend Hotel Collection?

No, there aren't any guestrooms with balconies at Cascades Mountain Resort, Ascend Hotel Collection.

Cascades Mountain Resort, Ascend Hotel Collection Reviews

Reviews

6.8
Rating 10 - Excellent. 268 out of 1005 reviews" "
Rating 8 - Good. 244 out of 1005 reviews" "
Rating 6 - Okay. 203 out of 1005 reviews" "
Rating 4 - Poor. 160 out of 1005 reviews" "
Rating 2 - Terrible. 130 out of 1005 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed the hot tubs were closed & the WiFi wasn’t working
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
The indoor pool and slide!
Stayed 1 night in Mar 2024

2/10 Terrible

Franklin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were not able to check in due to this hotel being unsanitary. Had no WiFi no restaurant no amenities open. Horrible the hotel did not collect any funds. I expect Expedia to note this property and refund any charges
Stayed 1 night in Mar 2024

4/10 Poor

Ashley

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Sarah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Didn't even stay
The room smelled strongly of bleach, there was mold on the ceiling and wall in the bathroom, and the heater to the pool was not working so it was too cold to be able to enjoy swimming. We didn't even unpack we requested our refund and found another place to stay. The only positive thing I could say about the place was the staff we spoke to were really friendly and helpful. The girl that checked us in was so friendly we felt bad for even bothering her to leave and she was even telling us of the fun things we could do while we were in the area while we waited to speak with her manager.
Stayed 2 nights in Feb 2024

2/10 Terrible

Devin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool heaters down, hot tubs out of order, restaurants shut down. Room smelled like mildew and needs a proper renovation.
Stayed 1 night in Feb 2024

2/10 Terrible

Stacy

Stayed 1 night in Feb 2024

6/10 Okay

Antonio

Stayed 1 night in Feb 2024

2/10 Terrible

Marty

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Phillip

Disliked: Staff & service, property conditions & facilities, room comfort
Has potential but the indoor pool is not heated, none of the 3 hot tubs work, the pool is cloudy, the showers in the rooms dont get hot, the restaurant and bar are not in service, theres no breakfast in the morning, and its rundown.
Stayed 1 night in Feb 2024