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Hotel Emporio Acapulco

3.5 star property
Hotel with private beach, full-service spa

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Photo gallery for Hotel Emporio Acapulco

Children's play area - outdoor
Front of property
In-room safe, desk, blackout drapes, iron/ironing board
Outdoor wedding area
Bar (on property)
Reviews
8.0

Very good

Popular amenities

  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast available
  • Pool
  • On private beach

Explore the area

Map
Av. Costera Miguel Aleman 121, Fracc. Magallanes, Acapulco, GRO, 39670
  • Popular LocationDiana the Huntress2 min walk
  • Popular LocationCondesa Beach2 min walk
  • Popular LocationParque Papagayo16 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)29 min drive

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Room options

View all photos for Superior Queen with ocean view

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen with ocean view

8.2/10 Very Good
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite 2 Double Beds Ocean View

Junior Suite 2 Double Beds Ocean View | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite 2 Double Beds Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Ocean View

View from room

Standard King Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club King Ocean View

View from room

Suite Privilege Club King Ocean View

8.1/10 Very Good
  • 382 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Privilege Club Doble Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Suite Privilege Club Doble Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Ocean View

View from room

Superior King Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Ocean View

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Ocean View

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Ocean View

7.5/10 Good
  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Acapulco

Located in Costera Acapulco, Hotel Emporio Acapulco is next to popular attractions like Condesa Beach and Diana the Huntress. This 422-room, 3.5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Diana the Huntress - 2 min walk
  • Condesa Beach - 2 min walk
  • Galerías Acapulco - 12 min walk
  • Parque Papagayo - 16 min walk
  • Papagayo Beach - 10 min drive

Getting around

  • The preferred airport is General Juan N. Alvarez Intl. Airport (ACA): 29-min drive, 11.8 mi/19 km.

Restaurants

  • Starbucks - 4 min walk
  • Fisher's Acapulco - 1 min walk
  • London English Pub - 2 min walk
  • Texas Ribs - 1 min walk
  • Italianni's - Acapulco - 3 min walk

About this property

Hotel Emporio Acapulco

Hotel with private beach, full-service spa
Hotel Emporio Acapulco features a private beach, a full-service spa, and 3 outdoor pools. Parking is MXN 190 per night (MXN 190 per night for valet parking)—but if you prefer not to drive, catch a ride in the shuttle from the hotel to the airport (available 24 hours) for MXN 380 per vehicle. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a children's pool, a gym, and WiFi in public areas.
Plasma TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Balconies, coffee makers, and safes are also standard.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 250 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 250 per night); wired internet (surcharge)

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Self parking on site (MXN 190 per night)
  • Valet parking on site (MXN 190 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 340 to 355 for adults and MXN 165 to 180 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Infinity pool
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • No elevator

More

  • 11 floors
  • 2 buildings
  • Banquet hall
  • Built in 1952
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 833

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 340 to 355 for adults, and MXN 165 to 180 for children
  • Fee for in-room wireless internet: MXN 250 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
  • Fee for wired internet in public areas: MXN 250 per night (rates may vary)
  • Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
  • Self parking fee: MXN 190 per night
  • Valet parking fee: MXN 190 per night
  • Late check-out fee: MXN 833 (subject to availability)
  • Pool fee: MXN 500 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco

Frequently asked questions

Is a free cancellation option available at Hotel Emporio Acapulco?

Hotel Emporio Acapulco provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Emporio Acapulco?

As of Jun 2, 2024, prices found for a 1-night stay for 2 adults at Hotel Emporio Acapulco on Jun 3, 2024 start from $118.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Emporio Acapulco?

This hotel is situated in Costera Acapulco, just steps from Condesa Beach and Diana the Huntress. You'll also find Parque Papagayo and Papagayo Beach within a short drive.

Is parking available on site at Hotel Emporio Acapulco?

Yes, valet parking is offered for MXN 190 per night.

Is a spa located at Hotel Emporio Acapulco?

Oriental Spa is the name of the hotel's full-service spa available for guests to enjoy.

Does Hotel Emporio Acapulco have a casino on the premises?

No, Hotel Emporio Acapulco doesn't have a casino.

Will I find an indoor pool at Hotel Emporio Acapulco?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at Hotel Emporio Acapulco?

There are plenty of amenities for couples at this hotel, including a private beach, 3 outdoor pools, and a poolside bar.

Does Hotel Emporio Acapulco have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Emporio Acapulco have a restaurant with a breakfast menu?

Yes, Hotel Emporio Acapulco has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel Emporio Acapulco allow pets to stay free of charge?

No, pets aren't allowed at Hotel Emporio Acapulco.

Are there connecting rooms at Hotel Emporio Acapulco?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hotel Emporio Acapulco?

The closest major airport to Hotel Emporio Acapulco is General Juan N. Alvarez Intl. Airport (ACA), which is 11.8 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Hotel Emporio Acapulco?

Yes, every guestroom at Hotel Emporio Acapulco comes with a balcony with some featuring ocean views.

Does Hotel Emporio Acapulco offer wedding services?

Take advantage of the wedding venue at Hotel Emporio Acapulco if you plan to say "I do" during your trip.

Hotel Emporio Acapulco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 446 out of 1014 reviews" "
Rating 8 - Good. 269 out of 1014 reviews" "
Rating 6 - Okay. 146 out of 1014 reviews" "
Rating 4 - Poor. 72 out of 1014 reviews" "
Rating 2 - Terrible. 81 out of 1014 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

jesus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good vacation
Stayed 4 nights in Apr 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 2 nights in Mar 2024

6/10 Okay

Linda

Disliked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Raquel

Traveled with family
Liked: Cleanliness, staff & service
Everything was great except the AC it didn’t work luckily it was not very hot. Reported it but It didn’t get fixed.
Stayed 3 nights in Feb 2024

4/10 Poor

Charles

Traveled with group
Disliked: Staff & service
Very expensive! They would not let us park our vehicle at the property!
Stayed 1 night in Feb 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Los trabajadores bien amables, trabajadores, las habitaciones muy limpias, rico el desayuno, se nota el esfuerzo del hotel en reparar los daños por la devastación de Otis .
Stayed 1 night in Feb 2024

10/10 Excellent

JOSE GUADALUPE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio de entrada y salida muy ágil, personal muy amable y se dirigen a ti por tu nombre, solicitas ayuda o apoyo y hasta parecen te leen la mente y te ayudan, vale la pena ir el agua de sus albercas increíble súper limoia
Stayed 2 nights in Feb 2024

6/10 Okay

Mirna

Traveled with family
Liked: Cleanliness, room comfort
Room nice clean but thee reception service not so good
Stayed 1 night in Feb 2024

10/10 Excellent

Pedro Claver Hoyos, Medellin

Liked: Cleanliness, staff & service, property conditions & facilities
The hurricane didn’t affect the hotel. Its beach view and people are the nicest
Stayed 7 nights in Jan 2024